DeLonghi DE400P 40-Pint Dehumidifier with Pump

 
List Price: $317.00

Our Price: $255.00

You Save: $62.00 (20%)

 

Product Description

Delonghi's DE400P Dehumidifer is designed to make the air in your home more comfortable. This fully portable dehumidifer can be moved from room to room easily, for complete household coverage. Three different fan speeds and fan-only operation make it easier for use during the summer. The turbo button lets you operate at peak capacity while the fin system saves energy. It's ideal for your basement, office, bedroom or any location with too much humidity for your comfort. Two systems for collecting condensation -- collect moisture in a large tank or discharge continuously through the collector hose Patented high-efficiency fin system saves energy and improves dehumidifcation Lateral intake/outtake grille Quiet operation Color - Dark Grey Unit Size(WxDxH) - 15.39 x 14.29 x 23.03

Features:
  • Electronic controls with digital display
  • Patented Heavy-Duty Pump System - Never empty a bucket - patented pump system automatically removes moisture from the collection tank
  • Low temperature operation - ideal for basement use; designed to function at temperatures as low as 44 degrees
  • Tank Control System; a special safety system prevents water overflow due to a full, improperly positioned or missing tank
  • 40-pint capacity
Customer Reviews:
  • The D*** Pump Failed
    Pump failed after about 1 year. Otherwise it's OK. But I bought it for the pump feature, so one * only as a rating. I have owned several DeLonghi products and they all do what the dehumidifier pump is supposed to do: SUCK. Consumer Reports is right on the mark with its dismal ratings for DeLonghi products....more info
  • PM at the end of the season can go along ways in keeping it working
    If instructions are followed, it should last quite a long time. I will be honest, I had to go back and check out what could be wrong when I noticed that my unit was not pumping at the beginning of the second season, so I took a peek inside and discovered that at the end of the earlier season the hose attached to the filter needs to be drained. I did such and it has been working fine for more than 2 years now :0)...more info
  • Great dehumidifier
    I admit I was reluctant given some of the negative reviews I saw, but my experience was very good. The product arrived on time, set-up took maybe 5 minutes, and it works great. I'm trying to dry out a wet basement and there are two dehumidifiers at work. This one removes much more water than the other -- plus you know where you stand because it shows you the relative humidity in the room vs. what you want it to be....more info
  • Lasted a year.
    Lasted one year. Just threw it away in the dumpster. Pump frequently did not work and I constantly emptied by hand. Huge wast of money. Don't purchase....more info
  • works as advertised
    I have had the dehumidifier for one month now and it has worked as advertised, no problems....more info
  • Worked Fine at First, then Failed Miserably
    We purchased this unit about 3 months ago from Costco, to replace our Friedrich unit that we had for 18 years that had a fan failure. Since it's almost impossible to get parts for Freidrich dehumidifiers now, we opted to purchase a new unit.

    The Delonghi unit has very attractive features, especially the built-in pump so that emptying would never be necessary. Other nice features are the digital display, ability to set desire %humidity in 5% increments, the washable air filter, side intake and exhaust vents and the easy roll casters.

    However...the pump failed after just three months of use in our basement, and resulted in a minor flood - twice. We returned it to Costco, and as they no longer have the model in stock have not yet purchased a replacement.

    As long as the unit is working, it's great. However, for the pump to fail after three months and soak our flooring is unacceptable. I would not recommend purchasing this item. Instead, consider the Whirlpool or Soleus units instead....more info
  • mine works well
    i put it in my very large and wet basement, and it pumps lots of water daily into the floor drain. glad i got it....more info
  • Unequivocal: Pure Junk
    I wish I could give this machine 0 stars. Pump failed after 3 months of use. Delonghi wanted me to drive 60 miles to get it repaired under warrenty. Will never buy a DeLonghi product ever again....more info
  • DE400 Dehumidifier with pump
    i think it's great because you guys that i found that have it with the pump, i have it down in my crawl space and it's works great,the last time i got the first one was at home depot and now i cant find it anywhere so i went on line, i did get the first that was a DE500P witch i dont think you have anymore because i was looking for that one but you only had the 400 with pump so i took that one little smaller but it works great....more info
  • Many design flaws
    I bought this dehumidifier for basement here in New England area.
    Within 6 hours, I can easily get a full bucket of water.
    During the first year of use, I was quite happy with it.
    It did its job of extracting water out of air and pumps the water out automatically. I like the humidity meter on the dash board also. If I was to give a review back then, I would have given 5 stars.

    Unfortunately, after 1 year of use, the pump no longer works (the pump light kept blinking) and the main water container filled up and I had to dump the water manually. Since I can't return it, I decided to open it up, and attempt to fix it myself.
    I have to say, with its design, I have to literally unscrew everything (20+ screws total).
    After "unshelled" the dehumidifier, I discovered algae growth and design flaw of this machine.
    First is the location of the secondary water reservoir (this is where the water goes to first, where the pump is connected to, and when it fills up, the water goes to the main water container). To get to the secondary water reservoir, I had to unscrew 20+ screws, and cleaning it was a pain.
    Second flaw is the drain diameter to the pump, its only 4mm wide... easily clogged up by the algae.
    Third, the infamous pump, it's only 1 inch by 1 inch. Tiny little thing that I would not trust in my fish tank bowel to pump bubbles. I'm surprised my lasted 1 year. Due to the algae problem, the pump is busted, it runs but no suction.
    Fourth issue is the connection between the pump and the secondary water reservoir. Let say I found a way to replace the pump... well too bad, can't disconnect, any attempt will break the plastic connection and destroys the secondary water reservoir (which I did...)

    The outcome of my situation is to remove the secondary water reservoir, so the water now goes directly into the main water tank (also easier to clean in the future). Then, I drilled a hole in the main water tank and allow the water come out using gravity. I'm thinking about buying a $30 pump from Homedepot so I can pump water to a desire location.

    For a >$250 equipment that only works partially after one year? 2 stars.

    ...more info
  • BAD PUMP???
    I have not received mine yet, but by all the bad reviews I regret it already. Just wanted to point out that if you bought this and the pump doesnt work or well as it should. Go to a plumbing supply and get a Little Giant condensate pump 110 volts, about the size of a shoe box, then run the discharge hose. They are reliable cost about $30, after reading all the bad pump issues I wish I would have bought the cheaper NO PUMP. ...more info
  • Not Durable
    It was good looking and it worked as advertised EXCEPT, I never could get the pump to function and I had a sink right next to it so the lift was maybe two feet or so. Well, I simply had to empty it every day and since the sink is nearby, no problem. It did seem to pull less moisture as time passed over last summer, but I assumed it was because it had done such a good job in the beginning of use the overall moisture level was reduced and there was less water to extract. So, this summer, I plug it in and discover I own a very large and inefficient fan with no dehumidification at all. I know how to run it properly since I used it for a season. My best guess is the coolant leaked out due to improper manufacture or design...couldn't stand up to one season of machine vibration without failing. I will not buy this brand of anything again probably. The sears unit it replaced lasted about 15 (very noisy:-) years...more info
  • Basic Math
    I am considering whether to buy this product, and should address an earlier review (by someone else) about this product.

    40 pints equals 5 gallons. Please measure how much space this will occupy!

    The unit dimensions place the unit's physical voume between 2 and 3 cubic feet. 1 cu. ft. of water is 7.5 gallons approximately, so the volume of the unit would indicate between 15 and 22 gallons of water. However, the unit has to house the mechanism/motor etc., so the actual cubic footage of the water holding unit MUST be less (no more than 1 cu.ft). This implies a maximum holding capacity of 7.5 gallons = 60 pints.

    We want DEhumidification, so why store that much water in a pail? Since the water is being drained (via gravity or pump), the pail can be much smaller/lighter.

    How much water is extracted will depend on the relative humidity indoors and ongoing external conditions (rain).

    A 40-pint holding capacity unit will weigh a lot more than 30 pounds without the water!...more info
  • Pump Broke
    I bought one of these Delonghi dehumidifiers a couple years ago because of the pump feature. After a couple of weeks, the pump simply stopped working. It was also quite noisy, but then, so most dehumidifiers. I also didn't like that the blower ran all the time, even after the desired humidity was reached (though too, I know that many models do this)....more info
  • Hit or miss
    Echoing similar posts, the main motivation for purchasing this dehumidifier was the pump to remove the necessity of emptying the water bucket manually (as many as 2X per day). Ordered the first one and the pump never worked from the start. After repeatedly trying to deal with service, still no luck. A second inadvertently arrived and upon trying it has worked perfectly. However it is only 2 weeks old. The unit works well otherwise....more info
  • MIXED EMOTIONS
    I HAD TROUBLE GETTING THE PUMP TO WORK AS ADVERTISED. IT WILL PUMP TO A FLOOR DRAIN BUT NOT TO A 4' HIGH DRAIN PIPE I SET UP FOR MY WASHER. I WAS A LITTLE DISAPPOINTED IN THE OPERATING INSTRUCTIONS. I FELT THEY COULD BE A LOT CLEARER. IT RUNS FAIRLY QUIET. A LITTLE TRICKEY IN CHANGING THE FILTER. TECH SUPPORT WAS POLITE AND INFORMATIVE. ...more info
  • The lemon
    It isn't two months yet and the dehumidifier isn't working. I received it without an instruction booklet, without information who to call or where to take the item for repair. I had bought one two years ago and it was working fine although yesterday, I began to have some problems with it also but I got it to work again. This new one is a real lemon. ...more info
  • Pump broke in 3 months
    Don't buy this unit if you are buying for the pump feature. I needed a dehumidifier with a pump (no cellar drains) now I'm stuck with a useless dehumidifier....more info
  • Dehumidifies well, pump is a bust
    I needed the pump feature on this unit as I don't have a drain anywhere near by to gravity feed. I've now owned this for a little over a year. The first 6 months were great, unfortunately, as others have stated, the pump died. The reservoir that can be used instead of the pump is quite small compared to my other dehumidifier. The unit still dehumidifies, but no longer serves its original purpose, which was to automatically empty the water. There are better units out there that are cheaper and have larger reservoirs. I can not recommend this product....more info
  • Don't buy this if the pump is your reason for purchase.
    Bought this item last July [...]. Just as the other reviewers have stated, the dehumidifier pump worked for 6 months then died. Too bad because the dehumidifier function was quiet and efficient but I needed the pump since it would be in a relatively inaccessible place.

    Getting the pump to work requires following specific steps...unplug the unit for 3-5 minutes, plug it back in, press the "pump" button, press the on-off button (these were the instructions given me by the technical service folks at Delonghi). Had to do this several times since every time the power fails (even for a split second) the unit shuts off.

    [...]. ...more info
  • Not sure and that is the problem
    The unit SEEMS to be working, that is, the humidity seems lower in my basement. I think the problem is that the automatic humidity sensor does not work correctly. When I first turned it on, for the first few days, it always showed 70 which of course made it run all the time. I thought, great, it is sensing a lot of humidity, doing it's thing and everything seemed fine. Until I realized that it never shut down and the reading never changed, which I thought was strange. I unplugged it overnite, then it started showing 20 all the time which meant it would never run the dehumifier, just the fan. I emailed Amazon, they referred me to DeLonghi. I emailed DeLonghi and they wanted me to ship it at my cost both ways to a service center to "check t out". At about that time, I found the "always on" setting so I decided to settle for using it manually. It was better than 80 dollars in shipping cost with no assurance that the problem would be fixed. It is my basement and it probaby needs to be on most of time anyway. It is better on all the time than never run.
    I would not recommend purchasing on line. Since I purchased, I found the same model locally at same price and I could have taken it back to them with no cost....

    ...more info
  • Worked great for 3 months. Pump died
    After trying to find online instructions to see what I'm doing wrong with this dehumidifier, it appears the pump is broken (after reading these reviews). I bought mine from costco and will return it tonight. This might work great if you don't ever need to turn it on! Should have known by where it was made....more info
  • Dehumidifier does
    This DeLonghi dehumidifier comes with a built-in pump so you do not have to empty the collected water. It was easy to set up and started decreasing the humidity in my basement immediately. Within a day or two it dropped the humidity from over 70 percent down to the target I set of 50 percent. I have been using it about two months. It runs automatically maintaining the target humidity I set. I am happy with it and would buy the same model again....more info
  • High Hopes But No Luck
    I really liked the idea of the automatic water pump so much that I disregarded the negative reviews. Well after 2 failed units (the first one arrived DOA and the second died 2 weeks later) I can say DeLonghi has a real turkey on its hands and I for one will not be sitting down at their table for thirds.

    However, I must say that Amazon handled the return process beautifully, so thank you Amazon for making this rather unpleasant experience some what pleasant....more info
  • NO BUCKET TO EMPTY w/ BUILT-IN PUMP!
    Easy to setup and program (I had no need to use timer so I can not comment on that). Pump with long clear plastic hose (only about 1/4 inch in diameter) is not very conspicuous and works great. I have the hose going up about three feet out a window and it works perfectly. If you do not have a drain nearby the pump and hose feature is much better than having to empty a bucket every day or two (it is long enough to reach a window easily and narrow enough to drill an inconspicuous hole to the outside). I really like the digital readout and ability to set the humidly level (i.e. 40%, 45%, 50%, 55%, etc). Only thing I would change is the fact that they mounted the hose for the pump out the front of the unit (I unscrewed the mounting plate so I could have it slip out the side). ...more info
  • Pump stopped after four months
    I purchased this dehumidifier from Costco for about $200. It worked well except after heavy rains when it just couldn't keep up with the excess humidity. However, after about four months the pump stopped working. Heavy duty pump my . . . ahem. Anyway, thanks to Costco's return policy I got my money back but I would stay away from this product if you have any intention of using the pump feature....more info
  • Auto- shutoff
    The auto shutoff doesnt really shutoff. The de-humidifier portion stops running, but the fan continues. I asked Delonghi support and they said that you should not run the fan more than 48hr. I opted with an LG instead, which actually shuts off when thr humidity level is reached. ...more info
  • Everything you could want in a dehumidifier
    I used this dehumidifier to help with a chronically damp basement and am pleased to say that it was excellent. Never having to empty buckets of dirty water is nice, as well as the energy saving features that keep costs down when I am letting this run all day and all night....more info
  • OK?
    From day one, the pump has not pumped a drop (i.e. not working). It seems to work well taking moisture out of the air, but small capacity container needs changed every couple of hours. Keep looking if you don't like frustration...there are probably some systems that pump, but some may be a gamble....more info
  • Works like a champ
    After going thru 2 dehumidfiers in about 10 years (the last one was a Whirlpool piece of garbage) I can honestly say this one is a gem. It works beautifully, not any noisier than any other unit (I dont think any of them are really very quiet) BUT since I run it in my basement, noise isnt a factor anyway.

    The humidstat works great (shuts off and on according to the humidity level) and it dried up VISIBLE moisture (as I said, my Whirlpool dehumidifier didnt work for s*#t) in less than 48 hours.

    For the first time ALL SUMMER, my basement is actually DRY.

    So far, so good, I would recommend this to anyone looking for a quality dehumidifier....more info
  • This unit worked great for about a month
    Bought this unit just over a month ago and loved the pump because I need it for the basement. Went down to the basement the other day to find out the unit was leaking all over the floor and caused a flood. Thank god I bought it from Costco because it was over a month and most stores wouldn't have taken it back. Stay away from this product. The pump is a great idea but the quality is terrible. ...more info
  • "There's A Sucker Born Every Minute" . . . by Delonghi

    I bought this unit to replace a VERY old dehumidifier that, if it were any older, would require an antique license plate. I purchased this for 2 reasons: the pump feature AND the fact that it claimed to hold a capacity of 40 pints of water -- far better than my old unit which only holds about 20 pints of water. In addition, this unit was Energy Star rated, so I figured it'd use less electricity while making my life simpler.

    Well, apparently, truth in advertising is NOT Delonghi's strong point. And, unfortunately for me, this unit sat around in its carton, unopened, for about 3 months -- until last week when the old unit gasped its last breath and went to that arid place in the sky where old dehumidifiers go to die. So I finally opened this new unit, unpacked it and plugged it in. But I didn't set up the pump as I wasn't prepared to drill holes through my wooden paneled basement walls. I just decided to use it in "normal" mode, as I did the last one -- at least for now. And, I must say, the unit looks great, has some nifty buttons and cool colors on its digital readout, and is quieter than the old antique one.

    So far so good. And then, a few hours later I hear this continual beeping coming from the unit, which turns out to be the "full pail alert". And I'm thinking, "Wow, that unit removes moisture about four times faster than the old one -- not bad!" So, I run to the basement, open the door and out pops this tiny (and I DO mean tiny) container full of water. I empty it out and go to look on the other side for another container and, lo and behold, there is no other container on the unit -- this is it. So, naturally, I refer back to the carton to see if I misread the capacity and, no, it states in LARGE type: "40-PINT CAPACITY!" So now I'm thinking, what am I missing here. So I go to the manual figuring I'll be enlightened but, alas, no. That, too, claims a 40-pint capacity for this model. So I do what any other well-meaning, albeit baffled, consumer might do. I take the tiny container upstairs, take out a measuring cup and start pouring water into it to see if it lives up to its claim.

    Now, if you don't like unhappy endings, stop reading here, because this unit only holds 10 1/2 pints of liquid -- about 1/4 of the 40 pints claimed. But as I said earlier, I've owned this unit for over 3 months, so I no longer have a return privilege. So I call Delonghi customer service, or should I say "dis"-service. After waiting on hold for over 15 minutes a "customer care specialist" answers, listens to my complaint and then tells me that I don't understand the meaning of the word "capacity". The 40-PINT CAPACITY, she says, refers to how much water it will remove in a 24 hour period, not how much water it actually holds. I reply that "capacity", according to every English dictionary I've ever read defines capacity as the maximum amount of a substance that can be contained. Further, I explain that the 40 pints of water this unit removes in a 24-hour period, while very impressive, is what is normally called a "RATING" and not CAPACITY, as advertised. Again, she declares that the company's position is that "capacity" means how much water the unit will remove in a 24-hour period and if I insist on disagreeing with the company's position on this, I'll have to take it up with her supervisor as she, herself, can no longer be of assistance to me.

    That was 4 days ago. I'm still waiting for her supervisor to return my phone call. I empty the unit 3 times a day, every day, and that damn beeping is really getting to me. But the supervisor's voice mail said she'd call me back, so why would I think otherwise. Of course, maybe her voice mail was OVER CAPACITY with complaints and she just decided to EMPTY them. Or maybe her voice mail doesn't beep for her attention as often as my overloaded "10-pint" capacity Delonghi dehumidifier beeps for mine. But I'm hopeful. I'm calling in "sick" to work every day, canceling all my plans, and I'm going to sit here by the phone until they call. For as long as it takes. They said they would. And I believe them. After all, why would they lie to their customers?

    My RATING on Delonghi - don't be a sucker. Buy something else.
    ...more info
  • 'There's A Sucker Born Every Minute' by Delonghi
    I bought this unit to replace a VERY old dehumidifier that, if it were any older, would require an antique license plate. I purchased this for 2 reasons: the pump feature AND the fact that it claimed to hold a capacity of 40 pints of water -- far better than my old unit which only holds about 20 pints of water. In addition, this unit was Energy Star rated, so I figured it'd use less electricity while making my life simpler.

    Well, apparently, truth in advertising is NOT Delonghi's strong point. And, unfortunately for me, this unit sat around in its carton, unopened, for about 3 months -- until last week when the old unit gasped its last breath and went to that arid place in the sky where old dehumidifiers go to die. So I finally opened this new unit, unpacked it and plugged it in. But I didn't set up the pump as I wasn't prepared to drill holes through my wooden paneled basement walls. I just decided to use it in "normal" mode, as I did the last one -- at least for now. And, I must say, the unit looks great, has some nifty buttons and cool colors on its digital readout, and is quieter than the old antique one.

    So far so good. And then, a few hours later I hear this continual beeping coming from the unit, which turns out to be the "full pail alert". And I'm thinking, "Wow, that unit removes moisture about four times faster than the old one -- not bad!" So, I run to the basement, open the door and out pops this tiny (and I DO mean tiny) container full of water. I empty it out and go to look on the other side for another container and, lo and behold, there is no other container on the unit -- this is it. So, naturally, I refer back to the carton to see if I misread the capacity and, no, it states in LARGE type: "40-PINT CAPACITY!" So now I'm thinking, what am I missing here. So I go to the manual figuring I'll be enlightened but, alas, no. That, too, claims a 40-pint capacity for this model. So I do what any other well-meaning, albeit baffled, consumer might do. I take the tiny container upstairs, take out a measuring cup and start pouring water into it to see if it lives up to its claim.

    Now, if you don't like unhappy endings, stop reading here, because this unit only holds 10 1/2 pints of liquid -- about 1/4 of the 40 pints claimed. But as I said earlier, I've owned this unit for over 3 months, so I no longer have a return privilege. So I call Delonghi customer service, or should I say "dis"-service. After waiting on hold for over 15 minutes a "customer care specialist" answers, listens to my complaint and then tells me that I don't understand the meaning of the word "capacity". The 40-PINT CAPACITY, she says, refers to how much water it will remove in a 24 hour period, not how much water it actually holds. I reply that "capacity", according to every English dictionary I've ever read defines capacity as the maximum amount of a substance that can be contained. Further, I explain that the 40 pints of water this unit removes in a 24-hour period, while very impressive, is what is normally called a "RATING" and not CAPACITY, as advertised. Again, she declares that the company's position is that "capacity" means how much water the unit will remove in a 24-hour period and if I insist on disagreeing with the company's position on this, I'll have to take it up with her supervisor as she, herself, can no longer be of assistance to me.

    That was 4 days ago. I'm still waiting for her supervisor to return my phone call. I empty the unit 3 times a day, every day, and that damn beeping is really getting to me. But the supervisor's voice mail said she'd call me back, so why would I think otherwise. Of course, maybe her voice mail was OVER CAPACITY with complaints and she just decided to EMPTY them. Or maybe her voice mail doesn't beep for her attention as often as my overloaded "10-pint" capacity Delonghi dehumidifier beeps for mine. But I'm hopeful. I'm calling in "sick" to work every day, canceling all my plans, and I'm going to sit here by the phone until they call. For as long as it takes. They said they would. And I believe them. After all, why would they lie to their customers?

    My RATING on Delonghi - don't be a sucker. Buy something else.
    ...more info
  • Excellent Product
    I read all the negative reviews and almost didn't buy this product, but I really didn't want to keep emtying buckets of water from my dehumidifier so I thought I would try it. It turns out this product works great! It's quieter than my old dehumidifier, it pumps the water out my basement window, the basement is dry - I have it set on 40% and it maintains it with no problem. The only issue I have is that if the power goes out, you have to turn the unit back on again manually - this can be a problem when you go away on vacation....more info
  • Thank you DeLonghi
    I had purchase 2 dehumidifiers in the past and was happy with job they did, but was not happy with the noise levels or that I had to constantly empty a bucket of water that would sometimes spill out before I got to the sink. Then I got the DeLonghi with it's built in pump. What a pleasure this unit is. It is very quite and with a push of a button I can pump out the collected water so I never have to bend over and carry a full receptacle of water again....more info
  • Delonghi - Bad product, Bad service
    I paid over $300 for the DE 400P. It worked OK for about 8 months then the pump stopped working. The only reason I was willing to pay so much was for the pump. Delonghi service people have been NO help and argumentative. They tell me I must ship it to NY for them to repair. The packaging and shipping costs alone make this prohibitive. I asked to speak with a manager and got voice mail. I left a message 3 weeks ago and did not get any return call. I called back today and again got the managers voice mail.
    As far as I am concerned I have never purchased a product that was so poorly supported by the manufacturer. I will never purchase another Delonghi product of any kind. And I suggest you consider where the repair centers are before you purchase one.
    ...more info
  • Don't count on the pump
    Bought this unit 2 years ago. Pump died after 2 months. Brought it to a certified repair center. It took the company 8 months to figure out that they can't send the repair center a pump, so about 3 months ago, they finally sent me a brand new unit, and yesterday, the pump died again on the new unit. Stay away from this dehumidifier. The pump stinks. Oh, and this new unit leaks as much water as it sucks from the air. Stay away. The pump was a good idea but, if it doesn't work, then whats the point? STAY AWAY FROM THIS PRODUCT...more info
  • Bad, bad, bad service! Buy something else.
    Only two years after purchasing a DeLonghi dehumidifier, it stopped working. No one in our area (Syracuse, NY) would touch it, and the company was one of the worst we've ever dealt with. First they wouldn't believe that it didn't work, and made us try it for 48 hours before calling them back. Then their only solution was to ship it to their nearest service center, at our own expense of course, to see what's wrong with it. Needless to say we're tossing it in the trash, and buying something else, and won't buy anything with their name on it again....more info
  • Freeze up
    Our one year old Delonghi DE400P freezes solid. I inquired with the manufacturer and they gave me retoric and a graph of when the humidifier will run into difficulty. Its now in the basement on a 88 degree day, the coil is a block of ice and it is doing nothing but eating electricity. The nearest service center will cost more in gas and time than the unit is worth. I advise passing on this one....more info
  • The quality is ver low
    First, the product's quality is very low, the unit I purchase just last for 18 month, and before you make a puchase, please make sure your local area has a repire center. I lived in Atlanta, Georgia. Unfortunately, the closed one is in florida or Ohio.

    ...more info
  • Works fine
    Had this for several months now.. Its pretty big. Is pretty noisy but not awful. Kind of like a really noisy fridge, which is effectively what it is. Have not used the pump, just empty the bucket. Seems to remove a good amount of moisture from the air....more info
  • DeLonghi DE400P Dehumidifier
    The unit arrived when expected and packing was good. Unit was easy to set up and start. It removed over 1 gallon per day for the first few days until I plumbed it to gravity flow into a drain. I assume it is still removing about the same from a damp basement room. The problem with condensation has stopped and a humitity meter shows <60% humidity being maintained....more info
  • This is a great Dehumidifier
    Despite the negative review of this product, I decided to try it since it had all the features I was looking for. Especially the pump. I bought this for my Mom who recently moved and the basement was damp and smelly. The previous owner left a Sears dehumidifier but it did not remove a drop of water from the air. I had an old Edison one that I lent my Mom. It worked fine but if you didn't put the bucket in the exact proper position, it would overflow. Since my Mom is a senior citizen, I wanted one that would automatically pump the water into the utility sink she had in the basement. So, this Delonghi met this important criteria to me.

    After about three weeks of use, I have nothing but praise for this product. It is very quiet and has a long hose. It can pump the water up to ten feet high and it does this magnificently. You can also program it and adjust the amount of humidity you want to remove.

    The basement no longer smells and you can set this dehumidifier up and forget about it. It removes a lot of water within a short period of time (depending on the humidity level you set it for and the amount in the air) and then shuts off when it reaches the setting. Since we got it we have not had to even concern ourselves with it at all. There was absolutely no problem setting it up. I would recommend this product to anyone. ...more info
  • Unreliable unit and poor warranty service
    This unit seemed to be working properly for about 6 months until the "condensate removal pump" stopped pumping. After that, it only collected water in the bucket, and technical support had no consumer troubleshooting other than making sure the unit was plugged in. I was surprised how little water it collected--it took almost a week to fill the bucket.

    I didn't have time to drive 300 or 400 miles to either of the closest repair centers, so I waited until summer vacation to take it in for repair. I'll spare you the details of my unsatisfactory repair experience, but it should not take several months and hours of long distance phone calls to get something serviced under warranty. After a few weeks went by after they promised a replacement, but nobody could find it in the system, I gave up and bought a different dehumidifier (Comfort Aire) which seems to dry the air a lot more effectively.

    I saw several of these units sitting around at the repair center (which is a general appliance repair shop, not just DeLonghi) when I dropped mine off, Apparently, this model breaks down a lot. DeLonghi seemed oblivious to the notion that if they remedied some design flaws, they could save a lot of money on warranty repairs and tech support salaries....more info
  • Lack of quality controll
    New, out of the box, I turned this dehumidifier on and what a noise it made.

    I removed the cabinet from around the unit and found that the fan blades were striking the top of the compreser. Because the threads of two of the three bolts that hold the compresser in place were stripped and the nuts could not be tightened down on those bolts thus the compresser leaned over to get itself under the fan blades. I added washers to the bolts so that the nuts didn't have as far to go to tighten and re-applied the nuts which pulled the compresser upright and now the fan blades don't hit. The person who installed those compresser nuts had to know they had stripped the bolts but sent it out to the customer anyway.

    Now, two days later and the pump doesn't pump.

    I've written DeLonghi telling them that I will ship the unit at my expense to either DeLonghi or Amazon, their choice but that I wanted my money back.

    I'll keep you posted.

    Pete ...more info
  • 2 broken out of the box
    I originally bought this unit because it claimed to be quiet. Quiet doesn't matter if it doesn't work. The first unit ran for 2 days and collected only a cup of water, while my older unit on the other side of the basement fills in 3 days. The second unit keeps freezing up. It would blow out super hot air and the humidistat would display an unusually high %; when you turn it off, the coils would melt and drip water. The box claims that it has a self deice cycle, but it did not work. The box also claims it's good for basements because it can work at temps as low as 50deg. Their tech support said that at 70deg. you need to set it to 50% or higher or it will freeze, and the deice cycle can not be relied upon. My basement smells pretty bad at 45% and higher. My new Frigidair works great....more info