Eureka Smart Boss Upright - 4870HZ

 
List Price: $149.00

Our Price: $149.00

You Save:

 

Product Description

BOSS SMARTVAC" UPRIGHT VACUUM CLEANER 12 amps 15" cleaning path 30' cord headlight HEPA filtration Non-stretch extended life belt Brush roll on/off Clog resistant clear stretch hose Tools on board Replacement bag type RR (Ace No. 1204213) Replacement belt type R (Ace No. 1204221) Replacement filter (Ace No, 1204239) Blue Boxed

Features:
  • BOSS SMARTVAC" UPRIGHT VACUUM CLEANER
  • 12 amps
  • 15" cleaning path
  • 30' cord
  • headlight
Customer Reviews:
  • This Report After Four Years of Use
    We've owned this vac about 4 or 5 years so perhaps we're even in a better position to rate it than Consumer Reports ;)

    We purchased it because of the CR ratings and because it was inexpensive. Previous to this we had one of Sears most expensive uprights so that is what I'm comparing it to.


    Pluses :::

    Inexpensive for the power.

    Power. The beaters pull it across the floor nicely. This isn't available for hardwoods, of course, but there isn't alot of drag on smooth surfaces.

    As far as suction, it's great. I've no complaints and I haven't noticed any reduction in power over the years. The tools function well and you switch between floor-level suction and handtools with a single dial.

    The HEPA filter works fairly well, though you have to replace the filters often if you want the best results.

    I haven't seen it scratch our wood floors.

    Negatives :::

    The foot-level controls are difficult to use. You have to have strong fingers to turn the beaters off, for example.

    You also have to put the Vac in the upright position to adjust the level for flat surfaces and various levels of carpet.

    I've also apparently used the tools often enough that the plastic on the final tube attachment has terminally weakened and begun to break off in large chips. Imo the manufacturer should have used a stronger plastic.

    The one feature that I find missing is that this Eureka doesn't have suction at the sides. Something which is really helpful in gathering up crumbs under cabinets.



    OVERALL, this is an economical vacuum cleaner that you shouldn't be afraid to buy. It's not perfect, but it does perform well for the money. The suction power is similar to the very expensive Sear's vac that we owned.

    Pam T
    Mom and Reviewer-at-large...more info
  • Be skeptical of repair warning review
    I don't actually own one of these vacuums, but in reading reviews of vacuums I noticed that the same reviewer was panning several Eureka and Hoover vacuums. He typically warned of repair problems with a title of "MAJOR REPAIR ISSUES CURRENTLY WITH THIS VACUUM, BUYER BEWARE!" After doing a little checking, I found that he runs a vacuum sales outlet - primarily selling another brand of vacuums that cost over $500. So I'm somewhat sketical of his bad-mouthing other brands....more info
  • Great Vacuum, Great Value
    After bringing 2 large dogs into the family and seeing that my old vacuum couldn't keep up with all the pet hair, I decided to shop around for the best vacuum I could afford that was also picked up pet hair well. After researching reviews, I chose this vacuum and have not been disappointed.

    My wife laughs at how happy I was the first time I used it. It was amazing to me, the first couple times I vacuumed with it, how much grit and sand tracked in the front door that it was sucking out of the carpets that my old vacuum cleaner had left behind. Additionally, after using this vacuum my carpets felt more plush and stood up again, something that my old vacuum didn't do. A side benefit was that it was much quieter than my previous vacuum.

    The best features of Boss Smart Vac include:
    1) The suction performance - getting all the hair and grit out of the carpets
    2) The 30' cord - its so nice to plug in to one outlet to clean the entire level of my house
    3) The flexible hose and attachments - they make stopping to clean a corner or windowsill a snap
    4) The price - this vacuum competes with others that cost 3X more

    I have had the vacuum for 9 months now and have not had anything break or quit working as some reviews warn. I clean the beater bar after each vacuuming (takes under a minute) and empty the bags when they get 2/3 full (a carpet cleaner once told me thats the best way to extend the life of a vacuum). I couldn't be happier with this purchase!...more info
  • Good suction - NOT so good every thing else
    I bought this vacuum after reading the mostly glowing reports from the web and Consumer Reports. Well, the only thing they got right is the suction on this. It's awesome! Picks anything up and especially good for dog hair. Hence the 2 stars vs. 1 star. Ok, now for the problems: The attachments are hard to attach where they belong yet constantly fall off all over house; no edge cleaning, the extension wand won't ever stay together, falls apart every time I use it; the release lever is so hard to use I practically have to jump on it to get it going; the bags are SMALL and fill up extremely fast; it's NOISY; the carpet/floor switch is hard to use and sometimes won't work at all; and finally it's HEAVY. Sorry Consumer Reports, you got it wrong this time.


    Oh one more thing, I just got done using it again and remembered the flex hose won't stay in place, falls off and flops around and drags on the floor. ...more info
  • Stay away from this company and vacuum
    I have had always bought a Hoover vacuum but decided to try the Eureka product because Consumer Reports gave it a great review. What a mistake! I have tripped over the cord numerous times, you can not move it from carpet to floor position. Now all the stuff it vacuumed up is coming out of the bottom of the vacuum. NO the bag is not full. I tried twice contacting the Allergy Be Gone to no avail. I don't have the box to send it back because my husband inadvertantly threw it out. I really do not like this vacuum and will go back to a Hoover. They last a long time and have great suction. Also, it is very easy to switch from carpet to bare floor. STAY AWAY FROM THIS PRODUCT AND ALLERGY BE GONE!!!! ...more info
  • Awesome Vacuum!
    I purchased this two years ago after reading all the reviews, and I'm not sorry! When the machine first arrived I found the reviews that the switches were difficult to use to be correct. But now they are not a problem. It'[s almost like it was designed to stand the test of time. When my son first used it he complained .... "{Lazy people! " he said... I said "{what?" .. he replied... "self propelled vacuum!!!!" I had to tell him that it isn't self propelled, it is just so powerful it "drives itself" Some people may like that feature... but it does clean well, and the way iit's designed you dont have to "hook up": the hose, it's already hooked up, just switch from floor to hose and off you go!

    I have found that the hose will sometimes (not often, but it's annoying when it happens) fall in middlee of vacuuming. That's a pain to deal with.

    I suppose other vacuums will soon have the suction power of this baby, with better controls and storage, but for now, this one gets my vote on it's price and power! ...more info
  • DO NOT BUY THIS VACUUM!!!!
    Listen to the repairman's advice. I thought the vacuum was great the first time I used it BUT by the third time I used it the brush wouldn't work unless you held the vacuum up off the floor. The carpet/floor switch does not work. I tried changing the belt but that did not help. I finally had to drive one hour to the nearest repair center. I had to fight with Eureka when I took it for repair the first time even though it was shortly after purchasing the piece of junk. It worked pretty good for awhile and then the same problem surfaced again. I refuse to have it repaired again because I can go buy another vacuum for the same amount it would cost to have it repaired (AGAIN)!! I bought the vacuum because I read the great reviews given by consumer review websites. There were just a couple of bad reveiws out of the 25+ reviews. So I thought the two bad reviews were probably from the kind of people that you just can't make happy no matter what you do for them. Well, now I wish I had listened because the exact problem they addressed is the same problem that I'm now having with my vacuum. Don't waste your money!!!! I'm still trying to find a vacuum that I can depend on to work well. ...more info
  • Winning over pet hair on bare floors and carpet.
    I have 3 large dogs, the smaller weighing in at 57 pounds and the largest at 152 pounds. Two are short hair and one is long hair. I have four cats as well, 3 short hair and one long hair, and four free range rabbits all indoor pets. Recently moving into an old farmhouse with hardwood floors my old vacuum just could not handle the pet hair on the floor. It just blew it around. With this new vacuum, highly rated by Consumer Reports for it's ability to clean up pet hair i am so frickin happy that i am besides myself. This vacuum has suction to spare, the bare floor adjustment is steller and the exhaust is located about four inches up off the floor so the vacuum doesn't blow the hair around. On the carpet it has so much suction that it can lift the area rugs off the floor if I fail to adjust the level of the brush. I am extremely happy with this vacuum. My only complaint would be and this is not really a complaint but it would be nice if it had a little larger vacuum bag. One thing is for sure, i will never go back to an bagless model again, they are just too much of a hassle. I highly recommend this vacuum....more info
  • Not perfect. Questionable vendors?
    This vacuum cleaner works great. However, the handle release is very sticky and requires a little work to get the handle to release down. It's not a big enough problem to go through the hassle of returning the product, but I have concerns that some vendors are selling slightly defective 2nds on Amazon....more info
  • BEWARE!
    As was stated by the vacuum repair expert, the BELT on these things breaks ALL THE TIME!!!! I am constantly trying to find a new one and replace them. Just get the roller brush caught on a piece of string, end of carpet, whatever... and the belt breaks!!! I suggest you look elsewhere. I bought this because of the CONSUMER REPORTS review but FORGET IT!!!!!...more info
  • Suction sucks!
    I bought this vacuum 2.5 years ago. Up until recently, I have been very pleased with its performance. As of late, the suction on the vacuum has is no existent. I have gone through and cleaned it out and verified that everything looks good and it just doesn't work well anymore....more info
  • MAJOR REPAIR ISSUES CURRENTLY WITH THIS VACUUM, BUYER BEWARE!
    The Eureka 4870 is consistently rated very highly by Consumer Reports. I am still scratching my head trying to understand why. There are certain vacuum cleaners that are brought in for repair that I can guess what the problem is before the customer tells me. This is one of those machines.

    This vacuum cleaner is our number 1 repair customer. The Eureka 4870 is brought in for repair MORE THEN ANY OTHER VACUUM CLEANER. The only reason I have given this vacuum 2 stars, is because when this vacuum is working, it actually does clean very well, however the number of times you will have to bring the vacuum in for service, outweighs how well it cleans. Let me first tell you about the Pros to the Eureka 4870, as this can be summed up with a few sentences.

    Pros:
    The Eureka 4870 motor actually is a very high output motor, and creates a decent amount of suction power. The motor is the only metal component to the vacuum, and is the only part on this vacuum that I have never seen problems with, or had to replace.

    The vacuum has a nice selection of on-board attachments. Included is a nice on board hose, an extra wand for above the floor cleaning, a nice long crevice tool for those hard to reach nooks and crannies, a dusting brush, as well as an upholstery tool. The "power paw" (as standard attachment on the 4870HZ) attachment leaves a lot to be desired, as most of the time the rotating brush driven by suction stops as soon as you put it on upholstery, or stairs.

    The electrical cord on this vacuum is a nice long 30 foot cord, allowing you to be able to clean more square footage without having to go and unplug the machine from room to room. This feature will actually save you substantial time on vacuuming.

    The vacuum bag is a "top fill" bag. This means that the hole where the dirt goes into fills from the very top of the bag, allowing you to really jam pack the dirt in the bag, and filling the entire bag before there's any suction loss. A lot of other vacuums have the hold on the side of the bag, which is really pointless, as you have to throw away the bag before it's completely full.

    The price is probably the best feature on this vacuum. For right around $150, the machine is very affordable, and feature packed for this price. You do get what you pay for in terms of quality.

    Cons:
    Weighing in at 25 pounds, this machine is VERY heavy. If you have multiple floors, and you have to take the vacuum up and down the stairs, you will surely hate this vacuum after the first few times of carrying it up and down stairs. The carrying handle is not very conveniently placed either, causing the customer to have to pick up the machine by the handle which makes it seem even more heavy.

    The Eureka R belt "Extended Life Belt". The belt on this machine was a new design by Eureka. The belt is actually not made of rubber like most belts. It is actually a plastic belt. Eureka claims that this belt is "Extended life" however some of my customers are replacing this belt 3-4 times a year. If you vacuum anything that gets stuck in the roller brush while vacuuming, the belt usually stretches to a point where the brush will not spin, or if it does spin, it will spin very slowly, and sometimes even stop as soon as you put it on the carpet.

    The roller brush itself. A typical Eureka roller brush, this roller brush (sometimes referred to as a "beater bar") has two PLASTIC bearing caps on each side. If something is vacuumed up into the brush while it's spinning, a lot of the times, the brush bearing caps will actually melt! Eureka does not sell these caps separately either, and you'll have to purchase the entire roller brush assembly if this happens. Do not expect to get any more the 1 year out of the roller brush before some melting happens. The plastic bearing caps are not sealed either. If you have pets in the house, or females (some males are also included) that have very long hair, this hair will get inside the bearing of the roller brush shortening the life even more. One way to prevent this from happening is take the roller brush out, taking the bearing caps off, and remove the hair, thread, etc that has wrapped itself around the bearings. You should do this every 2 weeks for best results.

    The dreaded Carpet/Floor switch. Out of all the problems this machine has, this is by far the most common. Not only is the most common, it can also be the most expensive, as the amount of time and labor that it takes to replace the switch is very difficult, and you will have to take it in to a local repair shop to fix it. If you talk to any independent vacuum store, and ask them about this repair, 9 times out of 10 you they will tell you how difficult of a repair it really is. This is my least favorite repair to do out of ANY VACUUM CLEANER. You basically have to take the entire roller brush housing apart, and fight with a spring to fix it. The design on this switch is the problem. If a customer does decide to purchase this vacuum from me (I certainly don't recommend it) I always open the machine, assemble it, and I always test the machine before the customer leaves my store. I have opened probably 10-15 of these machines brand new out of the box, only to test it, and find that the Carpet/Floor switch is broken. Brand new out of the box there should never be any problems.

    The last issue on this vacuum is the filtration. Eureka claims that this machine is "True HEPA filtration" vacuum. I have found this to be more like a "False HEPA filtration" vacuum. One of the many cool gadgets we have to diagnose and test vacuum cleaners is what's called a Particle Scanner. This very expensive machine will actually measure with lasers how many fine dust particles are leaking from a vacuum per minute of use. I measured the Eureka 4870 like I do all vacuums I sell. This machine registered 25,000+ fine dust particles per minute of use being leaked out of this machine. Now this number is definitely lower then any bagless machine on the market, however for Eureka to claim that this machine will help allergy and asthma sufferers is just false. If you own this vacuum try vacuuming in the sunlight, and you can actually see some of the larger micron dust exhausting from the machine. This is only the larger particles you can see. The most damaging particles to humans are the ones that are not visible to the naked eye. If you or your family has any breathing issues such as Asthma, Emphysema, or allergies, please beware of this vacuum.

    You can kind of tell the quality of a vacuum cleaner by the warranty the manufacturer will give you. The Eureka 4870 has a 1 year parts and labor (required by the government, I'm sure they would give less if they could). Consumer Reports loves this vacuum, but as a vacuum repairman, I would tell anyone that asked me to STAY AWAY FROM THIS VACUUM CLEANER. ...more info
  • MAJOR REPAIR ISSUES CURRENTLY WITH THIS VACUUM, BUYER BEWARE!
    The Eureka 4870 is consistently rated very highly by Consumer Reports. I am still scratching my head trying to understand why. There are certain vacuum cleaners that are brought in for repair that I can guess what the problem is before the customer tells me. This is one of those machines.

    This vacuum cleaner is our number 1 repair customer. The Eureka 4870 is brought in for repair MORE THEN ANY OTHER VACUUM CLEANER. The only reason I have given this vacuum 2 stars, is because when this vacuum is working, it actually does clean very well, however the number of times you will have to bring the vacuum in for service, outweighs how well it cleans. Let me first tell you about the Pros to the Eureka 4870, as this can be summed up with a few sentences.

    Pros:
    The Eureka 4870 motor actually is a very high output motor, and creates a decent amount of suction power. The motor is the only metal component to the vacuum, and is the only part on this vacuum that I have never seen problems with, or had to replace.

    The vacuum has a nice selection of on-board attachments. Included is a nice on board hose, an extra wand for above the floor cleaning, a nice long crevice tool for those hard to reach nooks and crannies, a dusting brush, as well as an upholstery tool. The "power paw" (as standard attachment on the 4870HZ) attachment leaves a lot to be desired, as most of the time the rotating brush driven by suction stops as soon as you put it on upholstery, or stairs.

    The electrical cord on this vacuum is a nice long 30 foot cord, allowing you to be able to clean more square footage without having to go and unplug the machine from room to room. This feature will actually save you substantial time on vacuuming.

    The vacuum bag is a "top fill" bag. This means that the hole where the dirt goes into fills from the very top of the bag, allowing you to really jam pack the dirt in the bag, and filling the entire bag before there's any suction loss. A lot of other vacuums have the hold on the side of the bag, which is really pointless, as you have to throw away the bag before it's completely full.

    The price is probably the best feature on this vacuum. For right around $150, the machine is very affordable, and feature packed for this price. You do get what you pay for in terms of quality.

    Cons:
    Weighing in at 25 pounds, this machine is VERY heavy. If you have multiple floors, and you have to take the vacuum up and down the stairs, you will surely hate this vacuum after the first few times of carrying it up and down stairs. The carrying handle is not very conveniently placed either, causing the customer to have to pick up the machine by the handle which makes it seem even more heavy.

    The Eureka R belt "Extended Life Belt". The belt on this machine was a new design by Eureka. The belt is actually not made of rubber like most belts. It is actually a plastic belt. Eureka claims that this belt is "Extended life" however some of my customers are replacing this belt 3-4 times a year. If you vacuum anything that gets stuck in the roller brush while vacuuming, the belt usually stretches to a point where the brush will not spin, or if it does spin, it will spin very slowly, and sometimes even stop as soon as you put it on the carpet.

    The roller brush itself. A typical Eureka roller brush, this roller brush (sometimes referred to as a "beater bar") has two PLASTIC bearing caps on each side. If something is vacuumed up into the brush while it's spinning, a lot of the times, the brush bearing caps will actually melt! Eureka does not sell these caps separately either, and you'll have to purchase the entire roller brush assembly if this happens. Do not expect to get any more the 1 year out of the roller brush before some melting happens. The plastic bearing caps are not sealed either. If you have pets in the house, or females (some males are also included) that have very long hair, this hair will get inside the bearing of the roller brush shortening the life even more. One way to prevent this from happening is take the roller brush out, taking the bearing caps off, and remove the hair, thread, etc that has wrapped itself around the bearings. You should do this every 2 weeks for best results.

    The dreaded Carpet/Floor switch. Out of all the problems this machine has, this is by far the most common. Not only is the most common, it can also be the most expensive, as the amount of time and labor that it takes to replace the switch is very difficult, and you will have to take it in to a local repair shop to fix it. If you talk to any independent vacuum store, and ask them about this repair, 9 times out of 10 you they will tell you how difficult of a repair it really is. This is my least favorite repair to do out of ANY VACUUM CLEANER. You basically have to take the entire roller brush housing apart, and fight with a spring to fix it. The design on this switch is the problem. If a customer does decide to purchase this vacuum from me (I certainly don't recommend it) I always open the machine, assemble it, and I always test the machine before the customer leaves my store. I have opened probably 10-15 of these machines brand new out of the box, only to test it, and find that the Carpet/Floor switch is broken. Brand new out of the box there should never be any problems.

    The last issue on this vacuum is the filtration. Eureka claims that this machine is "True HEPA filtration" vacuum. I have found this to be more like a "False HEPA filtration" vacuum. One of the many cool gadgets we have to diagnose and test vacuum cleaners is what's called a Particle Scanner. This very expensive machine will actually measure with lasers how many fine dust particles are leaking from a vacuum per minute of use. I measured the Eureka 4870 like I do all vacuums I sell. This machine registered 25,000+ fine dust particles per minute of use being leaked out of this machine. Now this number is definitely lower then any bagless machine on the market, however for Eureka to claim that this machine will help allergy and asthma sufferers is just false. If you own this vacuum try vacuuming in the sunlight, and you can actually see some of the larger micron dust exhausting from the machine. This is only the larger particles you can see. The most damaging particles to humans are the ones that are not visible to the naked eye. If you or your family has any breathing issues such as Asthma, Emphysema, or allergies, please beware of this vacuum.

    You can kind of tell the quality of a vacuum cleaner by the warranty the manufacturer will give you. The Eureka 4870 has a 1 year parts and labor (required by the government, I'm sure they would give less if they could). Consumer Reports loves this vacuum, but as a vacuum repairman, I would tell anyone that asked me to STAY AWAY FROM THIS VACUUM CLEANER. ...more info
  • Great for cleaning, hard to manuver though
    I have had this vacume for three weeks now. I am 9 months pregnant, with an ocd for cleaning. I vacume twice a day. For sheer cleaning power, this is the best vacume I have ever owned. We did not have the money to shell out on a dyson, so this is the next best thing for the budget friendly. What I like is the suction power and the attachments. It comes with a lot. The down size is that its a little heavy and stiff. This is a great vacume for one floor houses or apartments. I would not recommend it if you are going to be useing one vacume for multiple floors....more info
  • The Boss Vac
    I have used the vacuum several times now on both carpet and hardwood floors. I seems to be very powerful and does a very thorough job. I also have a Hoover vac for upstairs and the Boss works as good if not better on hardwood floors. The Hoover is better for power assisted movement....more info
  • Good buy
    For the money this is a hard vacuum to beat. First and last it cleans very well. It is heavier than the Kirby it replaced or at least seems so as the Kirby had power assisted movement. Lastly the price for a top tier vacuum cannot be bested....more info
  • A Good Solid Vacuum
    This is a good, solid vacuum for a decent price. It works much better than our 3-year old, 12 amp Hoover, which still functions but hardly picks up anything anymore. We have long haired cats & we used to have to pick up all the larger clumps of cat hair before vacuuming because our old vacuum wouldn't pick them up. No more! Now we just roll over them with the Eureka & it actually picks them up. The first time we vacuumed with it we realized how bad our old one really was; it looked like we had our carpets cleaned!

    The vacuum is a little heavy; heavier than our old Hoover, but it also works 10x better so, maybe there's something to be said there. This vacuum isn't advertised as having a self-propel feature but it definitely does, so that helps some with the weight. I'll agree with some other reviews that the foot pedal is pretty hard to operate, but if I'm wearing shoes or just use my heel to step on the pedal, it's do-able. You get the hang of it eventually. The hose attachment does fall off pretty regularly, which is kind of annoying. A simple rubber band fixed that for us though. All of the other attachments stay on fine. Also, the power paw is a really nice feature; it works great on stairs & it's easy, which is key. There's also a little clip on the handle to keep the cord out of the way while vacuuming, which is a handy feature too. We've had the vacuum for 6 months now & I'm still very happy with it. I haven't had to unclog hairs from the brush roller yet, which is unbelievable since I used to have to do it every other time I vacuumed with our old one.
    I'm sure you could get a nicer vacuum for more money, but this one is a great solid model with a few nicer features. Definitely worth the money....more info
  • Fabuloso!
    I really like this machine. Really, really like it. And I hate vacuums. It's unnatural how much I like it. It works great, is convenient, and happens to be the best value I could find.

    The handle release switch almost caused me to return it, but I figured it out after two uses. Here's how to make it work smoothly: * Press the handle forward, * Press the release switch with your whole foot (it takes some pressure; toes won't work, but the outside of my right foot works fine), and * gently pull the handle back.

    Follow the manual and use a height setting that lets the brushes just contact the carpet to avoid burning up belts. Scrubbing the carpet at a low height doesn't clean better and wears both the machine and the carpet out faster.

    PROS:
    ** Using attachments is convenient; they don't stick out and stay where they're put. Switching from floor to attachments is easy, too, and the suction is great. I'm surprised how much I like the power paw.
    ** Nothing will revive my 15 year old carpet, but this really cleans deeply. It even pulled the cat hair out of the jute area rug, which has no pile.
    ** The cord clip on the handle makes cord handling a snap. When using attachments I unclip the cord so it comes from the bottom and won't tip the machine over.
    ** The cord is long enough; I only have to move the plug once to do my 1500 square foot apartment.
    ** The brush roll stops when the handle is upright and you can switch it off when you're pushing the vacuum around unplugged. Few vacuums in this price range have that option.
    ** It takes up less room in the closet than my canister vac did.
    ** It's heavy duty, which means it's not great for someone who's frail or has back/shoulder problems. But heavy means solid, which is what I want.

    CONS:
    ** It's a vacuum cleaner. Really, I hate vacuums, though this one inspires me to clean more often.

    THINGS I DON'T CARE ABOUT:
    Noise (I hate vacuums, remember?), hose length (could have bought the GZ instead), hard floor cleaning (don't need it).

    Overall I'm very satisfied. I bought an extended warranty but don't expect to need it. ...more info
  • Good for the price
    Works well and was a good price for a nice upright vacumm. Little noisy and isn't lightweight but it has good suction for floors and carpets. ...more info
  • Eureka 4870 HZ-Very Good
    This vacuum is very good on carpet, and does a decent job on tiles floors...I am a little disappointed in the way it cleans the tile floors, not as good as my old canister, at least I don't think so, but the carpets look new after vacuuming them with this unit....more info
  • This vacuum cleaner should never have left the factory
    Over the years, my wife and I have owned every vacuum cleaner from a Kirby to an Electrolux, Rainbow, in addition to Hoover and Eureka. After reading all of the excellent reviews on this particular Eureka model both in Consumer Reports and at various different web sites (including this site), we were both anxiously awaiting the arrival of the 4870HZ.
    Well, maybe we got the proverbial 'lemon', but all I can say is that when we try to vacuum any thickness carpet in our home, the beater bar does not turn.
    It turns when going over hard wood floors or ceramic tile, but not on carpet. Our carpet is not all that thick, either, so this should not be an issue. If I lift the vacuum up off the carpet while running, the beater bar will start spinning away. But it's impossible to clean a carpet with the vacuum not touching it.
    We have read and re-read the manual and noted the comments of others regarding the difficultly some have with the foot switch on the left side, but I've been able to overcome the switch problem.
    So the problem is that you can't adjust the 4870HZ low enough to engage the beater bar. You would literally have to be about 3 feet tall in order for the handle to be in the correct position for things to work correctly.
    The end result is that the motor gives off a burning smell (I guess from the beater bar not turning on carpet) that really stinks and could be potentially a fire starter. This is in complete contradiction to other reviews on this product that say some people use it simply to clean the air in their home. Unless you like the smell of something burning, I can't see this ever happening. This is why this unit gets very low marks....more info
  • This vacuum is flawless.
    Consumer Reports rated an earlier version (4870) as a "best buy." By the time their articles went to print, two models 4870HG and 4870HZ, were released and neither has had a price increase. I bought the recent HZ from Amazon.com and it was delivered UPS in two days in a tall box which told me it was already assembled. Assembly for attachements and a reading the instructions was a 3 minute process. It is much quieter than my prior 1999 Hoover Bag Model and Bissell 2003 Bagless, both of which still ran but did not pick up much. It picks up so much and so fast, you won't have to waste $150 to have your carpets cleaned (assuming no embedded stains like grape juice). You will love it. There is not enough space on here to say all the great things about it. The price ended up including a second replacement bag and a replacement drive belt. Too many great features to mention here. ...more info
  • This Vacuum Really Sucks!
    After reviewing many vacuums and talking to various store personnel, I went with the Consumer Reports recommendation, and I am very pleased. We spent about $5 more because my wife wanted the blue model. It was easy to assemble and easy to use. It was amazing hearing all the grit coming out of the carpet that our old vacuum missed! Don't bother with a Dysan costing 3 times more - get this great vacuum at a great price!...more info
  • LOVE THIS CLEANER
    We've had ours for months and it's as powerful as the day we bought it. ...more info