Bissell 9200 ProHeat 2X Upright Deep Carpet Cleaner

List Price: $239.99

Our Price: $169.99

You Save: $70.00 (29%)


Product Description

Proheat Upright Deep Cleaner, Built In Heater, Dual Brush Roll System With 10 Rows Of Dirtlifter Powerbrushes, Surround Suction, Custom Clean, Edge Sweep Brushes, Scotchgard Post Treatment, Easy Carry Handle, 1 Gallon Easy Access Tank, Tough Stain Tool, 27' Cord.

  • Upright carpet cleaner removes tough stains and embedded debris
  • Heats water and cleaning formula; 2-in-1 tank; 12-inch cleaning path
  • Edge-sweep brushes; tough-stain tool for cleaning carpet, upholstery, and stairs
  • Includes trial-size cleaning formula and Scotchgard
  • Measures 19 by 13 by 44 inches; 1-year limited warranty
Customer Reviews:
  • I'm taking it back
    Five years ago, we bought a Bissell ProHeat carpet cleaner, and we used the heck out of it. Over the years, I broke off parts, patched it back up, and it kept working. Finally, it bit the dust this fall I went out and bought the Model 9200 ProHeat 2x as a replacement. Let's just say this year's crop wasn't as good as the crop in 2003.

    It still cleans the carpet, but there are two crucial areas where this model falls short. First, there is no visual indicator to let you know it is still feeding water and/or solution. The old model also had a light to show you if you were pulling too fast or too slow.

    The new model doesn't seem to dry the carpet as well, and it seems like the water and solution run out faster than the old model.

    Looking over the market, it doesn't seem like there are as many models to choose from as there were five years ago. Progress? ...more info
  • Outstanding Machine
    In our home every room but the kitchen is carpeted. We are active gardeners, so we have our share of "accidents" on the carpets. We used to rent those big, bulky steam cleaners from the store once or twice a year to try to keep the carpets under control. We also hired a professional carpet cleaning company - at $100+ - to come in and do the carpets. Recently, regular wear and tear was compounded when our elderly dog became incontinent and began leaving messes on the carpets almost daily.

    At wits end, I decided to buy a mid-priced carpet cleaner and decided on this Bissell - virtually by chance. What a GREAT decision!

    This machine is easy to put together, easy to operate, and it literally does as good a job as the pros do. Owning a carpet cleaner has allowed us (even with our dog gone now) to spot clean our carpets, do an entire room, or even the whole house - as needed - whenever we choose. All for less than the cost of two visits by the pros.

    I would strongly suggest sticking with the Bissell brand cleaning solution, however. Generics don't work nearly as well. This is, by far, the best appliance - for the money - that we have ever purchased....more info
  • Great machine, minor quirks, but does a great job
    It was interesting to read the experiences of others with this machine. Growing up my mother had an older carpet cleaner, so my main experiences with them had been an older-style one prior to getting this one. However, I tend to be very particular about what I like and am a bit of a perfectionist, so the fact that I am happy with this machine does say something.

    First let me say that Bissell has a "low repair rate" according to Consumer Reports. Bissell is much less likely than for instance Hoover to break based on their research.

    The machine was very, very easy to assemble. I did it while talking on the phone and it took less than 5 minutes. I only glanced at the instructions once or twice. It was easy to put the cleaning solution and the water into it and after only a few minutes I was ready to go. It is a little heavy, but not bad at all and I was easily able to maneuver it around the house.

    I didn't have any problems with it leaving water in the carpet or not sucking the water back up. It did just fine in that area. I did have the clumps of hair that it kept pulling up that I had to keep picking up. I have two dogs and even though I had just vacuumed, apparently my vacuum doesn't get all of it, because this machine certainly does! Its a bit of a pain to have to keep picking it all up, but then again, I'm grateful that it is pulling it up. Someone without as many pets would probably be less likely to have this be as much of an issue.

    Once I stopped shampooing and turned it off, it did leak a little bit of water, but not as much as some others are describing. I haven't seen it leak any of the cleaning solution, but I'm going to go ahead and take the cleaning solution container out of the machine so I don't have to worry about that being a problem.

    It did a great job getting up spots that I hadn't been able to get up before and got them up very quickly! I was impressed and quite thrilled. There was one spot I had tried 3 or 4 times to get up by hand with Resolve and a few other cleaners, but to no avail. It took less than 5 minutes to get it up with this thing. Just a couple of minutes over an ink spot got that up too! I am quite happy with it and think its a very good buy. I hope this helps!...more info
  • My carpet is clean! Yay!
    I have owned this machine a few months and have used it to clean my carpet and my sectional and it works great! My carpet had stains that were set in (food, soda, pet stuff) and I thought there was no way they would come out. But I just ran the machine over them a couple of times and voila!, clean carpet. I couldn't believe it. I have pets that have accidents and hairballs, yuck!, but they are no problem now since I have this machine. My only regret is that I didn't get the model a little better than this one that has more tools and a dryer, but this is good enough for my needs and the floor is not left soaked when done. I have owned a couple of carpet cleaners in the past (Bissells included)and they just didn't work well at all so I wasn't sure I should buy this. I am glad I did because this generation of steam cleaners is far superior to the ones I've owned in the past. There is no comparison in the cleaning ability. I see some other reviews say it eventually stopped working so I will come back and edit post if I have any trouble, but so far, so good..and worth every penny....more info
  • Love that Bissell!
    I bought the 9200 ProHeat 2x on August 15, 2008. The next day I proceeded to clean my beige rug, which did have spots on it that I tried cleaning up this past year with spot remover. I was amazed how this machine cleaned my rug beautifully. Aside from those spots, the rug did not LOOK dirty, but the water in the dirty water tank was filthy! Yesterday I used the upholstery attachment on my two sofas and they look great-again, very filthy water. Mind you, looking at the 12 yr old sofas you'd not think they were dirty. So, I love my Bissell! I read the reviews here carefully and did not have any problems myself. Any inconveniences are already mentioned in other reviews, but I don't mind the extra work for a clean rug and upholstery. So, don't always believe the bad ratings. See for yourself like I did. I was prepared to take it back to the store if it did not meet my satisfaction, but I am satisfied how it cleans and how it DOES heat up the water 25 degrees more like it says. ...more info
  • Love it 100%
    I love this machine I have had it about 3 to 4 yrs. It is the best machine out there all the other one's do not compare. Tryed them and they do not compare. I have toddlers that make messes you could not even imagine. This machine does it all. Sofa's, carpet, even, bare floors for those oops i dropped the milk or koolaid. Even paint from people who came in to repair a wall and dropped a bucket of paint onto my carpet used it right away and it came out!!!!! By the way walmart sells an off brand of cleaning solution that works great and is cheaper. There is more expensive model above this one the attachments are better than this one however the price on this one is much more affordable. You can always buy the attachments for this later and save money....more info
  • Stopped Spraying Solution!
    I purchased this piece of junk for a friend so she could clean her carpets. After using it a few times it decided to stop spraying. Now all it can do is vacuum the floor and it is not very good at that either. My Hoover carpet cleaner does a mediocre job but at least it continues to work after 8 years!...more info
  • Great carpet cleaner

    This carpet cleaner is great.
    * Well made
    * Cleans the carpet
    * Can empty the dirty water and fill up the fresh water in the same container
    * Moves across floor easily
    * Cleaner is in a separate container so if you finish and still have water left you don't have to pour out the cleaner as well. It can stay there until you use it again.
    ...more info
    Bought about a year ago. First time worked great. No problems. Less than a year later, tried to use for a second time and it won't release water or solution. Tried all Bissell's tricks. Customer service didn't help. They referred me to an authorized service center. I called them and they refuse to work on Bissell's any longer. So now I'm stuck with a $200 piece of junk. Don't buy a Bissell!!!!!...more info
  • Not Worth The Plastic That Holds The Machine
    I purchase the Bissell 9200 ProHeat 2X Upright Deep Carpet Cleaner at Home Depot on March 3, 2007. I have only used this machine 4 times and 2 times it has failed: once with floor function and once with the hose function.

    The first failure occurred the third time I used the machine around August 2007. This failure was with the two rollers not working. Bissell instructed me to get it serviced at Avalon Vacuum. Avalon corrected the switch problem and the rollers worked for a minimums charge of $10.

    The second failure occurred the forth time of use on May 19, 2008. This failure was with the hose attachment not disbursing the spray. This was especially troublesome because just prior to discovering this failure I treated my entire sectional couch with pretreatment solution. I quickly called the Bissell help desk and informed them of the problem. The technical adviser instructed me to stretch the hose, remove the nozzle and then re-attach the nozzle; however, this did not correct the failure. The technician instructed me to get it serviced. I then asked her what I can do in regards to removing the pretreatment solution from my couch. She instructed me to apply water to the couch and use the vacuum hose suction. This process was successful but took about 60 minutes or more to complete. I should also note that I was periodically testing the spray function and about 20 minutes into me manually applying the water, the spray did finally work. I was thankful that the suction worked and thus spray eventually did too, but I must say a $200 machine that only works 50% of the time is not worth the plastic that holds it.
    ...more info
  • I like this machine
    I've used the bissell 9200 for over a year now. It does a good job of cleaning. As good, if not better, than any rental machine. The carpets look great.

    I now clean the carpets 2-3 times a year rather than once every two years. I can take my time and do it on my schedule rather than the time pressure of a rental machine. It is easy to take care of just those areas that "really" need it.

    If one of my cats has an accident (or is trying to make a point), or if something gets spilled, it gets taken care of quickly and easily. At the time I bought it, I also was caring for an elderly, incontinent, family member. I was ever so glad I had the bissell when I needed it after human accidents.

    Compared to a comercial carpet cleaner, this machine has already paid for itself, and will generate more savings over the next few years, and probably make the carpets last longer. And it is great to have freshly cleaned carpets on a regular basis.

    My only complaint is the small water reservoir. It only holds one gallon, and it usually only lasts about a 9x6 area. That is a lot of refilling. Also there is no warning when the water is empty.

    This is more of a nuisance than a problem. I've become good at guessing when it needs more water. Also, since the shampoo is put into a separate container, it doesn't matter if you either run out of water, or have water left over when you are done.

    After trying several brands of shampoo, all of which seem to do a good job, I've settled on Woolite Oxy Deep Steam Pet.

    I would recommend getting an extended warranty. Normally I never buy an extended warranty. I consider them a waste of good money. When I was researching the proheat 2x on various web sites, a number of people commented on the "flimsy" materials around the water tank and some problems they had. After 6 months the brushes quit working and I had to take the proheat in for repair.

    After one year I am very pleased with the Proheat 2x. It is a good product and investment. ...more info
  • Bissell shampooer
    Very functional and does a really good job of cleaning. I like having a separate cleanser dispenser from the water tank. And also like the idea of having the water maintained at a warm temperature when shampooing the carpet. Does a great job....more info
  • Bissell blues...
    This machine sucks...rather, it doesn't suck. It puts the washing liquid out on the carpet, but doesn't suck it back up! We bought it through Sears, and they would not take it back for refund or trade. Bissell would not fix or refund or send a new one. Instead, they had us take the blasted machine to local fix-it guy, who took MONTHS to "fix" it. We took it home to find out that it still didn't work! So we are trying to increase the suction power via bungee cord. If this doesn't work, I'm going back to good ol' Hoover. (If Hoover was good enough for Grandma, it's good enough for me.)...more info
  • Bissell Carpet cleaner
    This carpet cleaner does an excellent job and it is so easy to use. It deep cleans and any spots do not come back. I highly reccomend this product....more info
  • No suction at all after 2nd use
    What a disappointment. I'm a former owner of a hoover steam vac. The hoover worked, but still left me wanting. It clogged easily and hose ripped. So, I decided to give the Bissel a try, once the hoover bit the dust. I was immediately less than impressed. Although it worked initially, it kept spitting out blobs of wet pet hair, and didn't seem to even match the less than stellar suction of the hoover. Several months later, I broke out the Bissel again to clean a carpet. I noticed that the carpet seemed surprisingly wet. When I went to dump the tank, I noticed that there was practically no water at all in it. I checked to make sure that there wasn't hair blocking something. I decided to test the suction of just the "tool". No wonder it wasn't sucking up any of the dirty water. This thing didn't have enough suction to even suck up a drop much less the quart of water that it had sprayed in my carpet. It amazes me that neither the hoover or the bissel has even a 10th of the suction of my $50 shop vac. What a waste of over $200. ...more info
  • Terrible Design...leaves carpet SOAKED
    I purchased this steam vac a few months ago. Basicly, with the clean water bag in the center of where the dirty water goes, you have a filthy mess when you try and empty it. After cleaning the floors, it leaves the carpet SOAKED, and doesnt pick up much of anything, just pushes dirt and hair around. If you have pets i would NOT recommend this product. I am purchasing a different brand from now on, probably Hoover, with a better, larger engineered containers....more info
  • Use a different solution
    My father in law asked my husband if he wanted to go 1/2 on this carpet cleaner without allowing me to do research. He saw it at Costco at a good price and bought it. The first time that I used it I was not impressed at all! I have a dog and 2 small kids. My carpet is only 2 1/2 years old but we have orange clay out here in UT. It was working properly, it was sucking up the water & after a while I got the hang of it. It did nothing for the high traffic areas. It did dry rather quickly....

    After doing more research I realized that I used the carpet shampoo that my father in law had bought. The blue bottle from Bissel. After doing much research I bought the highly recommended one by Hoover and it made a difference! Not perfect but so much cleaner!! ...more info
    These bissill units break without fail. I have owned three in three years, and each and everyone is broken. Every year they have a new model and now I know why, we are the Guina pigs for bissell. It will work fairly well at first, then it will be unrepairable. Thier pro heat is a joke, your tap water gets hotter. I have four dogs- I bought a hoover steam vac 1 month ago, you would not believe the dirt and grime that is coming up after three years of these horrible bissell units. Just spot cleaning and one unit lasted long enough to clean my entire carpet, ha but I just did the carpet with a HOOVER and it is unbelievable. Do yourself a favor if you are serious and need a unit to last, DO NOT BUY THIS....more info
  • I wouldn't be without my Bissell ProHeat!!
    I've owned this product now for about 6 months, and it has already paid for itself a couple times over. The first time it came to the rescue was when my dad spilled an entire crockpot of chili in the back seat of his car--light beige interior! Think of what your dishwasher looks like after washing utensils with chili and you can begin to imagine the extent of the disaster we were dealing with. Using the bissell cleaning solution provided with the machine, I was able to restore the carpet to near perfection. With the crevice tool, I was also able to clean in the hard-to-reach places under the seat and around the seat belts. I've used it on every type of upholstery in both of our cars, done our carpets, and have even borrowed the machine to my sister to do her house. The machine has already saved us a lot of money, and it's still like new. The extra hot water really resets the thread memory in the carpeting--restoring the soft cushy feel that the carpet had when it was new. Take the time to clean the machine well after each use (and give it time to air dry overnight) and it will last you a long time! ...more info
  • Not too shabby
    I have wanted a carpet cleaner for a long while but something always came up. I was at Big Lots the other day and they had this one for $129.00 (re-manufactured model in box w/90 warranty). I was a bit hesitant after reading some of the reviews here, but yet nothing is perfect so I got one.

    Assembly was simple enough and I was off and running in no time. I've been renting this Apartment Home for almost 7 years now and have never had the rugs cleaned. Add to that I do alot of autobody and mechanical work on the side and it makes for some pretty dirty carpets.

    Now I've detailed cars and used the fancy pants extractors before and knew this wasn't going to beat a machine costing $1,200.00 or more, but I wasn't expecting it to. It did pull up more dirt and gunk from my carpet than I ever could've thought was in there. I rinsed several times and still didn't get to clear water in some of the heavy traffic areas.

    If you set this thing on "high/heavy traffic" it will churn through water like anything. So you'll make more trips to empty and refill. I guess so that's my only dislike is the tank size.

    Several times while doing the living room and dining room I left the machine standing (off) while I answered the phone or went to do something else and when I got back I checked for leaks under the machine and there weren't any.

    The cleaned then rinsed the carpets and then felt them and they were sorta damp but not soaking wet. In a few hours they were dry to the touch.

    Cleanup after the job was done is fairly simple. Rinse out the both the clean water blatter and the recovery tank, I also rinsed out the solution tank as I didn't have anything left in it.

    1 screw holds on the suction nozzle on the front. I removed it and snapped that plastic piece off and rinsed it out, then used a garden sprayer on the porch to rinse the bottom off (esp. behind the brushes). Put everything back together and put the thing away.

    I'm not sure how long this thing will last but for the price I paid if it cleans the house through the winter it's well worth the price of admission.

    I gave it only 4 stars cause everything could stand with some improvement.

    ...more info
  • Water stops coming out of sprayer and leaks
    I've owned this product for 1 day only, used it not even 20 minutes, heck actual "cleaning" time was only like 3 minutes tops... rest of it was messing around trying to figure out what the heck was wrong. It leaks water off the sides leaving ugly spots on your carpet and the sprayer only works for about 2 passes and stops. I couldn't even get 8 square feet of carpet clean. Took it apart, read the manual, cleaned it... triple checked everything. End result, this is a faulty machine with LOTS of problems, It's very heavy and hard to move also, and the handle is poorly made (thing brittle plastic) only 3 tiny screws connect it to the bottom body of the cleaner. I'm getting a full refund from the store I bought it from. What a dissapointing peice of substandard junk....more info
  • Pleased to have Taken the Plunge
    I was really worried about buying a carpet cleaner because every one seems to have some fatal flaw. I was all set to purchase a Hoover when I got to the store only to find that after all of my research, there were no Hoovers to be found. I was in a time crunch and needed to make the purchase, so I picked up this Bissell and away I went. I have had nothing but good luck with the machine thus far. I have not had any of the leaking problems and I have seen (and smelled) the difference in my carpets. I have used the machine in my livingroom and dining room two times and in three bedrooms one time. I agree with the person who said that picking up pet hair was an issue (it spits the hair back out on to the floor in wet globs), but I guess at least it is not stopping up the machine AND it is getting it out of the carpet. I have two boys (12 and 10), a cat, an elderly dog, a young male dog and a puppy who all reside indoors and all make messes of their own. I could not be happier with this purchase. ...more info
  • great item!
    This carpet cleaner is great! Easy to use! We bought it because we have a baby and a toddler & light beige carpet!(which equals a MESS!) but this cleaner has made our carpet look new on many occasions!...more info
  • Damaged My Carpet
    I just returned my Bissell 9200 after using it for a 4x6 area in my hall. The machine has terrible suction! I did the cleaning yesterday around 1 p.m. and it is now 7:30 a.m. next day and it's still wet! And it pretty much just spread the dirt around! My major concern is how the darn thing destroyed my carpet fibers. Prior to using the unit my carpet had a tight twist and now it is untwisted at the tops! It looks terrible. And we just had these carpets installed like 3 months ago. I'm freaking out!!! Definitely do not recommend for carpet that is long (1 inch)....more info
  • Not the Lazy Man's Machine!!
    I have had this machine for approx. 14 months. I have had problems with it but it has also worked great. It is a bit bulky and heavy but it has wheels and unless you live in a castle that is all stairs you should not have a problem rolling it around and it is not that heavy to where a flight of stairs will be a problem. I see alot of complaints about that and that it drips water. It does but it is not the water from the tanks, it is actually water that accumulated on the bottom from the carpet. Yes it is a pain but just run over it a few times with the machine and it is gone, maybe 5 seconds of your time. Another complaint is that it pulls up clumps of hair from pets or carpet. I really do not see how that is a complaint since that is what your vacuum was leaving behind so to me that is a good thing. I just let it dryn them pick them up. Also, it is a bit of a pain the *** to clean but I have yet to see the perfect one. I take it outside when I am completely done and spray it with a hose and get the hair out of the head unit (water tanks). There is also a screw for the cover of the brushes that I pull and pull out hair and carpet. I have a rotweiler which sheds non stop.
    I love the one tank better than the two for one reason. Only one trip. I fail to see th problem with the one. Again, one trip compared to two. We live in Alabama and anyone that lives here in the South knows about red dirt and even people in Hawaii. We have white beige carpets with a dog who likes to track in that dirt sometimes. Granted, we have a stain master carpet which helps but most should be ok as long as you get it quick. Besides, it comes with some stain master solution you can use. If you want miracles then I don't know what to tell you. You have to work to clean your carpet no matter what you use but this machine makes it easier.
    I ran into two problems myself that I noticed people complained about and threw the machine away or brought it to a service place and junked it. A little troubleshooting and a little common sense goes a long way.
    First problem-
    Discrepency: Lose of suction
    Corrective Action: There is a red flapper inside the water tank that you can see, it will close for saftey reasons, one of which is if the water level gets to high. It close on me when I was moving it around in the upright position for whatever reason. Turn the machine OFF, let motor spool down and turn it back on. 25 seconds...tops
    Discrepency: Soap will not spary. Seems like pump stopped.
    Corrective Action: Filled both tanks with water and sprayed to unclog any hardened soap.
    This can be prevented if you so some routine maintenance. Everything with moving parts needs it. You spend $200 on something you want to get the most out of it and this is how you do it. Like changing oil in your care. Fill the soap tank and water tank with water and run it through to wash out the lines. Do this every 4-5 cleanings or every 3-6 months, whichever come first....more info
  • Frustrating Waste of Time & $$$
    I have owned this unit for 18 months and have not completely cleaned my house yet. Everytime I drag it out, I get a room or hall clean, then SOMETHING has to be dealt with.
    I have replaced the pump that makes water spray once ($30.) now it's quit again. The autorized repair guy says he is always working on this model.
    It's hard to tell how much water you are sucking up, it's impossible to clean the "business" end. If you have animals, hair clots are an ongoing nightmare even after a thorough vacuuming.
    I'll never purchase a Bissell product again....more info
  • Nice at first, then it stops sucking.
    This works great until the first time you take the tank off- it seems to just STOP picking up the dirty water no matter how tight the plastic housing with the bladder is seated on the machine. You have to take it apart and hope that it clicks into place just right. Must be built, designed, marketed, and tested by engineers, not actual humans with real world experience. Way too complicated. I just want to clean my carpet, man....more info
  • Totally Terrific
    My husband and I have rented for many years, moving due to our military background so we rented the steam cleaners from the local stores. It was nice to be able to walk away with our deposit in our pockets, besides having been brought up believing to leave the place equal if not better than the way we found it. Finally having settled down, we decided we wanted to purchase a quality carpet cleaner. We have shopped around, compared products, looked at what each would give us for the money and finally had a chance to use this particular model. My husband was sold. He is the main carpet cleaner in our home, but was satisfied this machine would be easily handled by me as well. Having 3 dogs and a cat, all indoors, it is imparitive we clean the carpets now almost weekly. We do spot cleaning with no hassle whatsoever if needed. Having an elderly dog and a relitively young one, there are bound to be accidents - especially when the cat desides to tease the pup into a good game of can't catch me! I love my machine. I recomend it for small, medium or big jobs. It is exactly what I wanted and was looking for to fullfill the needs of my family!...more info
  • Engineered badly -- too bad.
    Cleaning carpet fuzz out of the various parts where it accumulates requires unscrewing things to pull things out to clean them. This wouldn't be a problem if it were not for the badly engineered design which allows for parts to be put back slightly off kilter and rendering the machine unusable. I am an engineer myself and pretty adept at home maintenance but this Bissell machine's design has me flummoxed. The entire floor brush assembly depends on tiny pieces of orange colored plastic holding it in. I have replaced these tiny bits of plastic (at a cost of $1.69), but the problem is that there seems to be approximately 26 ways to put all the parts back to secure the brush, but only 1 of those ways is actually correct and will allow the machine to work properly. I have discovered a MUCH BETTER carpet cleaning method than using this machine: Oxyclean powder in a bucket of hot water, a scrub brush, and good old-fashioned elbow grease! The benefits of this method are many, including but not limited to not needing electricity, providing strength training, superior cleaning results, and no need for the operator to spew expletives....more info
  • Bissell-icious.
    this machine is one of the best investments i have ever made. it is MIRACULOUS. my boyfriend and i live in a small house with our cat. the house is very old, and the carpets are(excuse me, they WERE filthy). when we first moved in, my boyfriend's sister used a slightly older model bissell to clean the carpets for us and it was a total life saver! it did such a good job that when it came time for us to buy our own machine, we chose to get a bissell too.

    i know a lot of people have been complaining about the "bladder" system. while cleaning, i had absolutely no qualms with it. i did have to empty out and refill the water system quite often, but i remember having to do the same with my boyfriend's sister's machine as well(her machine had a separated tank system). i didn't really see much of a problem in refilling often. the bladder system isn't hard to drain, rinse, and refill, which i guess is why i didn't have much of a problem doing it often. plus, after seeing all the sludge that was coming out of my carpet, i WANTED to refill the water as often as possible. :)

    the machine did WONDERS for an area rug, and our main living space carpets.
    here is a picture of the rug halfway cleaned:


    even though i took a bad cell phone camera picture you can clearly see where the machine had cleaned and where it hadn't. it was AMAZING(and frightening at the same time)!

    the machine did a really fine job of scrubbing out the rug and the carpet. in fact, it made me realize that maybe our next investment will have to be a new vacuum cleaner. even though i had vacuumed thoroughly before we started cleaning, the machine still managed still to pull up an entire cat out of the carpets! the machine actually leaves wads of fur or hair as you're dragging it along. this is actually VERY nice because it makes it very easy to pick up, and i was glad it wasn't clogging the machine!

    the machine did a fantastic job of picking up water. the rug was damp when we hung it outside to dry, and even though the temperatures outside were rather cool, it dried very quickly. our carpets are still drying after 2 hours, but they are drying very quickly as well. i think you just need to make sure to go very carefully and deliberately when you are rinsing and pulling the water back up. i took my time pulling the water back up, and i also ran over spots several times.

    cleaning the machine afterwards was pretty easy. i'll admit that having to unscrew, and take apart the head is kind of a pain, but it isn't troublesome enough for me to NOT recommend the machine to anyone! it didn't take more than 15 minutes to clean the entire machine after its use.

    all in all, i feel that my 192 dollars(i got it at walmart) was well spent! i'm very happy with our new purchase! the machine has already paid for itself by cleaning that rug! i had been planning on throwing it away because it was so gross. i'm glad i chose to buy this machine instead of buying a new area rug.

    believe me, this machine CLEANS. if you don't believe me, here is a picture of what came out after the first water change on the carpet(we were dumping the dirty water into the toilet):


    i know. disgusting, right? we were HORRIFIED. the carpets are a dark gray, and we vacuum often. we knew they were dirty, but we never imagined that they were THAT dirty.

    in any case. i am very VERY very happy with our purchase. i am definitely recommending this machine to anyone i meet!...more info
  • I have used better
    We have been borrowing my neighbors older bissell (bissell proheat) and really liked the results is gave us. When my sis-in-law got this steam vac for xmas, I figured i would try it out because I was considering getting the same unit. I am so glad i tried it before we bought it.
    Things I don't care for on this particular model-
    - the container that holds the detergent leaks.
    - because the way the bladders are set up, it is difficult for me to tell how much water i have left.
    - after going over a spot a couple of times, I saw no improvement (unlike the older model i could see "clean" after one swipe)
    - the wheels are large and difficult to manage
    - the hose end seems to be in the way at times because of where it is positioned, right next to your hand by the handle. the side of your hand actually rests next to it.

    I would really like to try the Hoover agitator(??) next. It looks like it has some promising reviews.

    Oh yes, some background on my carpets: three kids, 2 cats. We bought an older '78 home that has always been a rental with lots of pets. We have managed to get the horrible smell out and the carpet isn't that bad...old though! It is that nuetral beige carpet that so many have. For tough stains, I use my Bissell Spot Bot- I LOVE THAT MACHINE! It is so easy, convenient and easy to use! It cleans up kool-aide stains****raising eyebrows***! Yippee! I wish I could upgrade it and clean my carpets because it is AWE-SOME! ...more info
    Our small Bissell cleaner quit working and having 3 dogs and 7 cats in the house we needed to replace it with a more powerful model capable of cleaning the residual effects of having a small petting zoo so we chose this cleaner. Not only is it much larger and does a wonderful job deep cleaning the carpet it is easy to use. Another plus is the attachment for furniture that works wonderfully...just watch out for the spray as it oversprays a bit.

    The cleaner's removeable unit holds the wash water and as it is used up the same unit holds the dirty water so there is only one tank to deal with unlike our smaller cleaner that had a clean water tank and a dirty water tank that both needed removal for use. Even though we thoroughly vacuum the carpet the cleaner removes much more animal hair then is visable on the carpet's surface.

    Although the machine does an excellent job overall on most dirty spots if you have staining present the Bissell pre-cleaning removal spray assists in lifting hard to remove spots. We have used the Pet shampoo and a sample bottle of shampoo that came with the machine and both do an excellent job.

    I recommend this product to all who have the amount of pet traffic in their homes as we do....more info
  • No Problems Here!
    I read the reviews on this model the day after my boyfriend and I had bought it, so I was a bit nervous when I first used it. Well, with the warnings from other readers to keep in mind, I honestly had no problems.

    I removed the cleaning solution and emptied the tanks after cleaning and there is no sign of leakage on the floor this morning. The cleaning solution did leak a bit while rinsing, so I'd say that if you are on a rinse cycle, it is probably a good idea to just remove the bottle containing the cleaning solution.

    As for leaving the carpet damp after using, well, what do you people expect? I finished my cleaning at around 10:30 p.m. and by the time my guy came in from work (about 2 hours later) it was already dry. Most professional jobs take about the same time to dry or longer! I think many people are possibly trying to rush through this and you can't. This is not a cleaner-vac with a van sitting outside powering it (like the pro's). So it will take longer to thoroughly clean, rinse, and then dry. You have to go slow! It took me about 2.5 hrs to clean a 7x10ft section of our living room.

    I think the key to really getting the soap and water out is to not repeatedly pass over in the same direction. I went perpendicular to the direction I cleaned in and picked up more water and soap while before it had quit picking up any. This should be no surprise to anyone who has vacuumed in one direction until "clean", then in another only to see more dirt and hair comes up!

    But my boyfriend loves it. He said the carpet looked as good as new (and he's VERY PICKY!)

    I had no problem with the clean and dirty water tanks being in the same container. I really don't understand anyone's gripe about this. The only issues I had other than the cleaning tank leaking is the position of the knob for the cleaning mode (deep clean, normal, etc). It's all the way at the bottom and you do have to practically stop everything you're doing if you want to change the setting. Also, all the attachments would fall off at the slightest nudge. I kept having to stop to pick up attachments. I know it's nice to have them at hand, but if you're about to clean your carpet or furniture or stairs, you've planned it. I'd like a separate caddy rather than having to stop and pick up attachments every few minutes. I guess that is the main reason I gave it 4 stars. The design could be a bit better.

    If you want something that cleans really fast, leaves your carpets just a bit damp and is dry very quickly, well then you need to rent an industrial model or hire someone to do the job. This model costs the same as 3 rooms cleaned by a professional and you can do the whole house any time you want with practically the same results. I think it was a great deal and can handle slight inconveniences for the money we'll save over time! You can't really expect this cleaner or any other to be equal to those the pro's use....more info
  • Works great!
    This is a good deal. Worked great on our Berber carpet, brushes make good contact. Some customers seem to have problem extracting water. It is a slow process, you can't just cruise along quickly and expect to get up alot of water. Even the pro's go slowly over the rug. My rug dried in about 2 hours. If you have the machine on a soap use setting and the solution is empty, it will stop spraying. At first, I thought the trigger on the hand help unit was broken. I switched the dial to rinse and it sprayed fine. Added solution and it was up and running again. The clean water bladder in the dirty tank is a space saving design. Other brands such as kenmore use this technique. It seemed a bit weird to me at first too. Hopefully this unit will go the course, time will tell, but the price was right. If it lasts a dozen uses, it will have paid for itself....more info
  • Extremely Pleased
    The cleaner was very easy to assemble, and did a fantastic job of cleaning both furniture and carpet. Very quick and easy to clean up when I was done. Noticed some reviews mentioned leaking issues, but I had none....more info
  • Great steam vacuum
    Pros :
    - decent temperature
    - powerful suction

    Cons :
    1. bit heavy
    2. need to change water frequently

    I am a clean freak. Just vacuuming the carpet is far from enough for me. I have been looking for a steam vacuum for a while. Tried easy steamer but the temperature and suction was just mediocre that it did not make much difference to my carpet. But this vacuum really does the job. My carpet never looks this white and fresh and clean before. Now I steam vacuum my apartment every 4 weeks and really enjoy the clean feeling of a dirt free carpet. It definitely worths the investment. ...more info
  • Very Happy Housewife
    My husband bought this for me because I complained about being charged for something that I could do. We first decided to rent a unit from the stores. Wasn't too happy with the out come so my husband did a lot of research and found the Bissell ProHeat 2X Steam Cleaner for me. I was so amazed by the cleaning ability of this machine. It cleaned up my brother-in-laws dirty greasy footprints. I am very pleased with this machine and I would recommend it to any one....more info
  • WOW
  • C. Hall
    While our cat was suffering with skin cancer, he bled heavily in one spot of our carpet. The carpet is scotchguarded, however, no matter how much I scrubbed, it wouldn't come out, and actually got worse. The first thing I did with my new machine was run over that spot twice.........bam, it was gone! It left my 6 year old berber carpet like new...the matted fibers lifted, and fluffy again. I vacuum often and keep a clean house, but I couldn't believe the amount of dirt that was in the water when I dumped it.

    I was hoping to replace my professional carpet cleaners and I have. I wanted something that cleaned like they do (steam, shampoo, scrub, rinse, extract), and I wanted something that would dry fast (the professionals job would dry in 2-3 days, this little machine dries in less than 1 day). I'm very pleased and have sold at least 2 of my sisters on this machine....more info
  • Best cleaner I've ever had...
    I have a two year old that loves throwing dinner, and a large dog that loves rolling in dirt. On top of that I have very light colored carpets. This machine was easy to put together out of the box, four screws and snap on two attachements. The first cleaning I had used to clean a carpet that had food stains crusted over, and colorful chalk embedded into the cartpet (gross!!, I know). Carpets look like they are brand new. The heater feature works great, and the fact that I can switch the cleaner to rinse mode to after cleaning means I don't have to walk around on soapy cleaner residue, I like that fact. It has multiple cleaning settings, but so far I've only used the high traffic and rinse settings. I've seen other reviews where people complain that the machine leaks. I have not had this problem. I suggest though, that after using to immediately dump out the water bucket, and leave the cleaner on a hard surface (linoleum, or tile, or garage) to dry. This is the second machine I've owned and by far the best, definitely a smart buy......more info
  • Bissell carpet shampoo machine
    Love the machine.... does an excellent job of cleaning. I would like to see a few changes:
    1. Make it easier to clean the brushes. Have to remove 4 screws to access the brushes and I foresee in the future the phillips screw becoming worn out.
    2. Leaving extra cleaning fluid in the machine until next use is not a good idea. There was some minimal leaking.
    3. Accessary hose was easily dislodged from its on-machine hose holder.
    4. Price of more cleaning agent is pretty spendy.... $12 - $18 depending upon size of container. I have been using Simple Green for carpets with good success....more info
  • Good but has a couple quirks
    Others have gone into very good detail about this machine so I won't go over that again. What I will add, however, is that there are a couple weird things about this carpet cleaner that I didn't expect.

    The first is that if you have pets you will have to go back and pick up clumps of hair - even if you've just ran the vacuum cleaner. This is a good/bad situation as it's good that it's getting up all the hair that the vacuum cleaner missed but it's also a pain in the back (literally) to have to bend over every minute or two to pick up clumps of hair or risk clogging up the carpet cleaner with hair. We've lived in this house for 2 1/2 years and have had 2 cats the whole time, 2 dogs for 2 of those years so we expected some pet hair. We've ran the vacuum cleaner twice a week on average ever sinced we moved in, however, so you may not have that problem if you don't have as many animals as we have.

    The second quirk - and one that will effect everyone - is the fact that it seems to leak. We have a "green machine" (portable hand held Bissell) that we have the same problem with so it seems to be a problem with all Bissell's. After you turn off the carpet cleaner and wrap the cord up you'll be surprised to see a mess of dirty water under where the carpet cleaner was. Tacks such as running a minute or so (continually moving it) before shutting it off doesn't work either. We have to store the carpet cleaner in the garage as it will continue to leak out over the next few hours or so and leaves a puddle of water about 6 inches in diameter.

    The final little quirk is that, even though it cleans well, be prepared for the carpet to be very wet when you're done. The carpet cleaners that we're all familiar with that we rented when we lived in an apartment (rug doctors) dry your carpet better I believe because they're heavier. Bissell had to walk the fine line of making it light enough for the petite among us to use it while still cleaning the carept without doing damage to it. Like I said above, it cleans pretty good but the carpet is very wet afterwards. This quirk isn't that bad as long as you plan ahead.

    Overall I give it 4 stars because it does it's job but the quirks keep it from being a must have product....more info
  • Great machine!
    I have never owned a carpet cleaner like this before. I used an upright Hoover a couple years ago that a friend owned but that's my only experience with this type of machine.

    My wife and I have a large area rug approx. 12x16 and it needed cleaning bad. It had many stains from over 4 years of use. Most of the stains I had tried to remove with good'ol elbow grease but no luck. We decided to have it professionally cleaned but when we realized how expensive it was going to be ($300!!) we decided to buy our own. We purchased the Bissell Proheat 9200T from Target for $200 (Sorry Amazon!).

    The unit was easy to assemble and use. Of course it took some getting use to but overall very easy. It ran out of clean water twice while I was cleaning and each time I didn't realize it for a couple of strokes. I wish there was an easy way to know if it needed more water. Also, like the previous poster mentioned carpet gunk gets stuck under the machine behind the rollers and it needs to be wiped clean periodically while cleaning. You also have to dismantle the front roller assembly by removing 5 screws in order to properly clean the unit when finished. I wish this was easier but I don't see it as a major problem as I don't anticipate using this everyday.

    Our carpet is now spotless! We are thrilled with the results. There were dark black stains on our light beige colored rug for years and they are all gone now. I was only expecting a minor improvement but this machine made the rug look new again!!

    For only $200 we have a brand-new rug and a great machine that will hopefully last for years. I can't recommend Bissell enough
    ....more info
  • This is below a 1 star
    I originally purchased the spot bot because I was looking for something simple to use. Brought it home, tried was leaking out black stuff all over my carpet. Returned it, decided to purchase the better model...a Proheat 2x Upright. Boy, I should have gone with the Hoover. Even though the bissel was recommended by the sales associate at Best Buy...this was my biggest mistake. Brought it home, tried it again (on my WHITE carpet, might I add) spots left AGAIN! Brought it back to best buy...they tried to tell me that it was something that I did when I put it together. It was NOT as my fiance and I went over the instructions 5 times to make sure it wasn't us. I mean, how could this happen with 2 separate bissel models??/ I thought it was us too..but nope....bissel did us wrong!

    Now, if you have dark carpet...great, you probably wouldn't notice the black, dirty water spots that leak out. But,if you have very light (white) carpet like is VERY noticeable. Very I'm worse off than I was before. BEWARE DO NOT buy this if you have light carpet! I'm sorry that i did. I had great hopes for this machine, but it let me down, twice. ...more info
  • Burning smell???
    My dad bought this machine and loved it so I decided to borrow it. It worked wonders on my carpet in my first. Just recently it started making a burning smell and I'm pretty sure it's shot. I guess I'll call Bissell on Monday...wish me luck. ...more info
  • Hoover and Bissell side by side comparison
    After owning Hoovers, I recently tried this model. I have been generally happy with my last two Hoover carpet cleaners and they have been durable for me. I used both TONS -- the 1st one was a very early model that was still going strong after 5 or 6 years of hard use, and I replaced it with one that had rotating brushes. It also got years of use but I accidentally damaged it thru my negligence. (Used it in an unheated cabin, left it overnight, and it got well below freezing - I broke the spray trigger when I impatiently tried to use it.) My last one still worked if you pushed the surge button and then pried it up again, but I decided to get a new one.

    I purchased the Hoover 914-900, but it leaked before even starting to use it, so I returned it and bought a Bissell Proheat 2x. I liked that it seemed easier to clean the machine than the Hoovers, and that it had a rinse option, although not conveniently located. I noticed immediately with first use that it wasn't as good as even my old (trigger broken) Hoover. The Bissell didn't extract water well at all, even though I went over and over an area trying to get the water up. It was obvious by looking that it also didn't clean as well (probably as a result of leaving dirty water still in the carpets.) If it'd been my first carpet cleaner I might have thought it great since it did get dirt out, but I knew they didn't look as clean as in the past and mostly they were WET. The next day, before returning it I bought ANOTHER Hoover 914-900 thinking the first leaky one was an anomaly. The 2nd one leaked initially also, but once I used it for a minute, pressed and released the trigger a few times and the seals got wet, it stopped leaking. Thus I had two new cleaners to try side-by-side. Where I used the Bissell after the Hoover, there was no difference, the Bissell didn't get the carpet any cleaner. Where I used the Hoover on where I'd cleaned with the Bissell the night before -- a BIG difference. The carpet was visibly cleaner; (it's a very light carpet so it's easy to see that) the dirty water collected confirms that it picked up dirt the Bissell left behind; and the carpet was drier. This was a return to what I expected based on my last 2 Hoovers -- damp carpet, not WET carpet, and I think it's why the Hoover cleaned better. The Hoover isn't perfect -- the tanks need to be bigger for fewer trips to the sink (if too heavy for some people, they wouldn't have to fill as full), and there is no good way to clean it! I did like the idea behind the Bissell of having clean water with which to either mix with the detergent and spray, or to rinse with, and it would be a plus if Hoover would find a way to do that. (Especially if the "rinse" button was on the handle and easily accessible.) But Bissell's technique of inserting a plastic bladder for clean water inside the dirty water tank means neither holds much water which makes for extremely frequent trips to the sink. Also, having to stop, bend over, and switch a dial on the base to "rinse" and the same to switch back to cleaning mode was highly inconvenient. Last, Bissell's on-board water heater didn't seem to make a difference. Leaving behind too much dirty water was its downfall, it didn't matter that the water went in "heated." I used the hottest tap water I could in the Hoover and it worked just fine. The "proheat" seems to me to be just another unneeded gizmo that can break. Overall, I guess it depends on what's most important to you. For me, clean carpets that dry in a couple of hours trumped ease of cleaning the machine....more info
  • Works well, exceeds expectation
    This machine gives a really good result as the suction and hot water do a great job.. and the brushes scrub nicely and leave the carpet looking groomed.. really. Only comment is regarding changing the water often. Oh yeah, the stair attachment cleans clean and fast with nice hot water....more info
  • Major design problems, but does do a good job cleaning
    I have had this cleaner for 4 months now and it does clean the carpet as advertised, but that is about all the good I can say about this machine. The double bladder clean and dirty in the same container is just stupid. It is a pain to clean out all the dirt water and lent. Second, When you go to use the handheld cleaner the brushes continue to run and beat up on your carpet. Why they don't have a switch to turn off the brushes is besides me. Overall yes it did do a good job on my carpet, but is it worth the money. I don't think so....more info
    I had a Hoover for 3 years and it finally gave out, but i cant complain I used it alot with 3 kids, 2 cats and 2 dogs. I decided to go with the Bissell because it actually heats up the water. I had it 6mths and used it 3 or 4 times. Now the brushes dont work half the time and it no longer dispenses soap when it cleans. The bladder for the water is a joke. I do not like that concept at all, I prefer the two tanks. I would give this a no star rating if that was an option on here. ...more info
  • No Suction!!!
    This carpet cleaner seemed to be the perfect machine. It looks good, heats the water, has aggressive scrubbing brushes. Well, we brought it home and tried it for the first time. What a dissapointment! This thing shoots water out onto your carpet like a charm and scrubs it like mad...but good luck getting all that dirty water back out of your carpet. It left our carpet a soggy, soapy, wet mess. After reading some reviews and the manual, we saw a pattern with the suction issue. We worked and worked to re-seat the water tank firmly to the machine and it still just doesn't cut it. It also leaves big clumps of wet soggy lint fibers all over the carpet.

    I thought it might just be user error so we gave it another chance. Tried it again and the same thing. Additionally, the water container "bladder" is a joke. The same container holds the clean water in a "bladder" and then the old yucky water gets sucked back into the same container (if your lucky!) To empty it out and put fresh water in is just a mess.

    Bottom line: This thing ends up leaving your carpet a wet soggy mess and worse off than when you started. Pass on this one and go with a Hoover or something else that will pick the dirty water back up, which is the whole point right?...more info
  • GREAT!!!!!!!
    I was a bit apprehensive after reading the negative reviews, however the positive
    outweighed them and I decided to chance it. I am thrilled with this machine. It does what is advertised to do and
    has already paid for itself! I hate to admit how long it had been since the rugs had
    been cleaned, but this cleaner did an outstanding job the first try. I highly recommend it. ...more info
  • Make sure the container is secure!
    One person said the cleaner did not pick up the water. You have to make sure the water container is pushed in really good & has a good seal. The first time I used it, it didn't pick up the water; after reading the manual, I tried again & pushed down on the container while steamer was on. Could really 'hear' the difference when pushed down with a good seal.

    I prefer the Hoover which has separate clean & dirty water containers & for ease of use!...more info

    I have always used Bissel Carpet Cleaners but this model does not even compare to their Bissel Proheat Clearview models. It was so bad and hard to deal with. I had to empty and refill the water tank way to often. I also boxed mine back up and took it back to the store where I bought it. My carpets have been drying since 11 am this morning and it is 5pm now and they are still not dry. I never had to wait that long before. The floor was so sopping wet I couldn't believe it. Oh and the little red stopper also kept popping up and would stop the cleaner from working. I would have to turn off the cleaner and let the little red thing fall back down. It was nothing but a pain. This cleaner is a horrible design. Don't waste your money on this one!! Either buy the older designs or wait till they come out with a better one. I know Bissel can do better this....more info
  • This machine doesn't such up water
    This machine does not such up water therefore leaving the carpet much wet.
    Bad enginnering: Whoever thought of designed a plastic bladder to contain clean water and at the same time place it in the dirty water container, what if the bladder leak, you'll have clean water mixing with dirty water.
    Small tank therefore one need to empty the tank and change water more often.
    The double brushes do not clean well.


    Overall this machine is going back to the store where it comes from ...more info
  • great product
    Works like it is supposed to. I have never had a carpet cleaner and thought I might end up with puddles, or that it might not do much more than a regular vacuum, but this really impressed me. I have two kids, and they love to eat in our playroom. This machine cleaned up old food and juice spills really nicely. I wish I had bought one when they were toddlers.
    Easy to assemble, easy to use. Even my 4 year old used the hand tool successfully....more info
  • Performance did not match reviews
    Pros - good assortment of tools, nice carring handle, easy assembly.

    Cons - small tank, lack of suction, left dirt tracks on the carpet.

    After my original Bissell Pro Heat died (the pump broke for the third time) I figured I would try and updated version hoping that they would have solved the issues I had with the original.

    I went through all the review sites and read the 9200c had very good reviews. So I took the plunge and picked one up. Needless to say it went back to the store the next morning.

    I have white carpet so every spot shows up, with this machine I spent more time trying to remove the spots (tracks, dots) it left then the dirt that was on the carpet. Once you pulled the machine back and started moving forward it left dirt dots whereever you stopped the machine.

    I also could not do a 8x10 carpet without having to change the tank at least twice. (Again I spent more time trying to pick up the mess the machine left over the original dirt).

    On the plus side, The brushes are a nice plus they did a good job of pulling up the dog hair and "Fluffing up" the carpet. Its just to bad that it wouldn't pick up the water it sprayed out.

    I would be my luck that I got a lemon but after the 2nd Bissell that has failed to deliver I think I will change brands. ...more info
  • OK, but could be better
    * Machine is easy to maneuver and is similar to a vacuum cleaner in that the machine can be operated
    * 2 in 1 tank - recovery tank with solution tank bladder
    * Electronic circuit breaker reset (power off then on to reset)
    * Dual brushes lift pile well and make carpet look nice after cleaning
    * Simple float design
    * The machine does not pickup water well. Several passes are required after water is sprayed onto the floor.
    * First operation resulted in no water spray due to loose connection of the tank to the base.
    * Second operation resulted in no water pick up due to loose connection of the tank to the base. A better instruction manual would help.
    * Float trips too easily especially if machine is moved from side to side.
    * The accessory tool location is awkward - I cut my knee on it
    * The instruction manual requires the tips and brush to be removed after each use
    * Debris (mainly long human hair and cat hair during this use) easily clogged the vac shoe and left wet spots on carpet.
    * Also little "hairballs" occasionally were dislodged from the underside of the machine. The debris collected behind the brushes.
    ...more info
  • Works wonders
    I have 3 kids and a dog. My carpet definitely gets a beating. I sprayed the tough stain removal spray that came with the cleaner on the noticeable spots. Used the cleaner as directed and my carpet looks great. I have used the hoover machines in the past and the Bissel wins hands down. I will never go back to Hoover products again. The Bissell was easy to use and the directions were easy to follow. I highly recommend buying Bissell....more info
  • Galen George.. domestic buyer
    My wife wanted a carpet shampooer,so i started searching around and narrowed my search to a bissell. I saw that the 8910 was what we wanted but not sure if there was a better machine at a comparable price. I saw that the bissell 9200 was a much better machine and for only $20 more Id buy it.. well,, I got it 5 days earlier that what I expected and when we received it, it was a snap to put together and filled the water and solution and was amazed to see our carpeting turn to new again. My wife and I love this machine very much, and she is much happier now with the new puppy we got. ...more info
  • Overall a good machine
    I just bought this one to replace my hoover steam cleaner which was 7 years old and just completely stoped working. I choose to go with a bissel this time because I think the brush assembly on bissel's will hold up better then they did on my hoover. The entire brush assembly on hoover was run by one tiny peg which quickly started to wear down and break. The bissel brushes are run with belts which are easily replaceable unlike the hoover peg which require the whole assembly to be replaced. The attachment holder for one of the accessory brushes that is located in the middle of the back compartment does not hold the brush very well but thats been my experience with every vacuum and carpet cleaner I've ever owned so it wasn't a big deal to me. It cleaned my carpet very well and I'm pleased with it....more info
  • Bissell 2X rocks!!
    I bought this product because my old Bissell carpet cleaner lasted 7 years. I figured with the Bissell name, I would probably be satsified with it. WOW!! I am blown away by the machine and it's results.

    Pros: Two brushes are definintely better than one. It puffed up my old carpet. It has simple design and is very easy to clean compared to the older models. It was a snap to assemble and fill with solution/water.

    Cons: It is hard to tell when the clean water bladder is full since all the dirty water surrounds the bladder when in use. If you bump the vacuum against a wall it does loose suction.

    Overall, this was a bargain. I am seeing results that I can only get when I have the professionals come out and clean.

    I thought that my old vacuum was really picking up the cat hair until I used this machine. It will ball up the hair that wasn't vacuumed up....more info
  • Happy to own this unit...
    This is the first machine I have owned; however, it is among many I have borrowed over many years.

    Assembling and acquainting myself with it took only 10 minutes.

    I was very happy to buy this unit as the cleaning solution and water vessels are separate. So, I can rinse my carpets after cleaning them.

    The heating unit works in just one minute after filling the water bladder and placing it back on the deep cleaner. are off and cleaning your carpets.

    Using it on a 12' x 12' bedroom and a 14' x 25' great room was pretty easy and pleasureable. The result was perfection in a spotless carpet! Most importantly, a spotless carpet with little shampooing residue left behind compared to other cleaners.

    Why not 5 stars as a rating from me?...Well, the following are the issues I have but am willing to deal with:

    *** They say you can leave the cleaning solution in the tank until the next time you clean, which could be many months from now. I do not recommend this as the unit seemed to leak while the cleaning solution was left in the tank and the unit was merely sitting with the cord wrapped up. Simply dump the cleaning solution back into the bottle and rinse out the vessel.

    *** Carpet fibers seem to adhere to the bottom of the unit behind the brushes. To avoid dislodging these fibers onto the carpet during cleaning, the bottom of the unit should be wiped down frequently.

    *** To keep the unit in tip top shape, the rollers, sucking unit, water bladder, and cleaning solution vessel should be removed, rinsed, and allowed to dry thoroughly. Direction are given in the manual to remove all of these items properly; however, it requires 15 minutes of dismantling...then overnight to dry...then another 15 minutes to reassemble. Unscrewing screws is involved 4 screws...this was to access the front sucking nozzle and two rollers. To remove the water bladder and replace it seems to put a bit of wear on the bladder and I anticipate having to buy a replacement for this in the years to come. BUT...each piece that is rinsed off cleans up VERY easily and dries well.

    *** The design of the water bladder-dirty water vessel is a bit odd. You fill a bladder (plastic) with hot tap water. The bladder is seated in a rigid plastic containment unit. It turns out this rigin plastic containment unit is the dirty water vessel. The water from the carpet is sucked in and resides on the outside of the clean water bladder. Clever design, but somewhat of a pain as the vacuum/ no vacuum trigger can be easily tripped if the unit bumps into furniture or you move it left or right to quickly. The reason seems to be the water sloshing around outside the bladder and inside the bladder flow and trigger the valve to prematurely open and stop the sucking. Not a huge issue, just an annoyance b/c you have to turn off the vacuum and jostle the unit a bit to get the valve to close again.

    *** The placement of the accessory hose is awkward especially if you are a left-handed vacuumer. My leg would bump into the hose and the latch they have designed to secure it is not very good at keeping it secure. I had to reseat the hose 5 times during the cleaning of my two rooms... Again, an annoyance.

    *** The wheels on the unit are large in diameter, which makes the unit very easy to maneuver even though it is heavy (I agree with a prior reviewer that heavy is good in a carpet cleaner). However, I question how well they are assembled to the machine as there seems to be some give left-to-right as you turn the unit...we'll see about this in the long run.

    All in all, I am still quite satisfied with the unit as it does all that I wanted it to do. I am not sure that you would not have other annoyances with other brands as other words, I do not think there is a perfect carpet cleaner as I have been researching them for weeks now...all of them seem to have issues in some way or another. But the issues I describe here versus the result in clean carpets...has me very happy to own the Bissell ProHeat 2X. ...more info
  • Awesome Machine
    I have owned several carpet cleaning machines over the years. This new Proheat 2X is THE BEST I ever had! It's heavy which is good as far as I'm concerned, because I know it's bearing down on the carpet and getting good cleaning and suction. I used it for the first time tonight and old stains I thought were permanent came right up. A breeze to fill and a breeze to empty, too. If you need a great carpet cleaner, this is the one for you! Bissell rocks!...more info